Andrew Jones
Niceville,FL
Summary
Dependable worker bringing top-notch customer relations, planning and mechanical repair skills gained during 3 years in business. Competent in independently organizing a motivated plan to complete tasks required by current and previous employers . Expert in servicing and assisting to any needs a customer or employer may have
Overview
4
4
years of professional experience
1
1
Certification
Work History
Refrigeration Technician
Pro Tech Mechanical Services
02.2023 - 01.2024
- Improved system efficiency by conducting thorough diagnostics and implementing preventive maintenance measures for refrigeration systems.
- Saved clients on energy costs by optimizing refrigeration equipment settings and recommending energy-efficient upgrades.
- Enhanced customer satisfaction with prompt troubleshooting and repair of commercial and residential refrigeration units.
- Streamlined work processes by maintaining accurate records of completed tasks, service schedules, and parts inventory.
- Reduced equipment downtime through proactive routine maintenance checks and timely replacement of worn components.
- Ensured safety compliance by following industry standards, guidelines, and regulations when installing or repairing refrigeration systems.
- Provided exceptional customer service by addressing client concerns regarding their refrigeration equipment operation, performance, and maintenance requirements.
- Delivered high-quality installations for a wide range of commercial clients including supermarkets, restaurants, hotels, warehouses, and manufacturing facilities.
- Achieved rapid response times to emergency calls for malfunctioning or failing refrigeration units to minimize potential losses due to spoilage or downtime.
- Maintained professional certifications through continuous education courses focusing on advancements in safety procedures, environmental regulations, operational techniques within the HVAC-R industry.
- Refined diagnostic skills using state-of-the-art tools such as electronic leak detectors thermographic cameras pressure gauges to pinpoint issues quickly accurately with minimal disruption clients'' operations.
Server
Sabinas Europa
08.2022 - 01.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Maintenance Technician
JRK Residential
07.2021 - 07.2022
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Boosted overall productivity with timely preventive maintenance on key equipment.
- Collaborated with team members to complete larger repair projects efficiently.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Achieved increased reliability through consistent adherence to manufacturer''s guidelines for equipment maintenance.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Optimized resources usage, coordinating maintenance schedules across multiple departments to reduce conflicts.
Commercial Fishing Vessel Deckhand
Emerald Grande At HarborWalk Village
01.2020 - 07.2021
- Improved efficiency on the vessel by maintaining essential fishing gear and equipment.
- Enhanced safety standards by conducting regular maintenance checks and repairs on deck machinery.
- Increased catch rates through expert deployment of various fishing methods, such as longlining and Trolling
- Ensured a clean and organized work environment by regularly cleaning decks, sorting fish, and storing equipment properly.
- Participated in emergency drills to maintain crew preparedness for potential emergencies or hazards on board.
- Contributed to sustainable fishing practices by adhering to regulations and guidelines for catch quotas.
- Facilitated smooth docking procedures by utilizing strong communication skills with harbor personnel when arriving or departing ports.
- Demonstrated flexibility in adapting to changing weather conditions or schedules while maintaining focus on assigned tasks at hand.
- Developed a keen sense of situational awareness that aided in identifying potential risks or obstacles during daily operations.
- Displayed strong interpersonal skills by communicating effectively with captains, supervisors, and crew members to address concerns and coordinate activities on deck.
Education
No Degree - Hvac/R
Okaloosa Technical College And Choice High School
Fort Walton Beach, FL05.2022
Skills
- Brand Expertise
- Mechanical Aptitude
- Customer Service
- Scheduled Maintenance
- Safety Awareness
- Safety Understanding
- Partnership Development
- Sales
- Customer service oriented
- Communication
- Problem solving
- Client-Oriented
- Negotiation
Certification
- EPA Type III Universal Certification
Timeline
Refrigeration Technician
Pro Tech Mechanical Services
02.2023 - 01.2024
Server
Sabinas Europa
08.2022 - 01.2023
Maintenance Technician
JRK Residential
07.2021 - 07.2022
Commercial Fishing Vessel Deckhand
Emerald Grande At HarborWalk Village
01.2020 - 07.2021
No Degree - Hvac/R
Okaloosa Technical College And Choice High School
- EPA Type III Universal Certification
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