Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Jones

Cramerton,NC

Summary

Accomplished Training Manager with a successful background at Paradise Sweeping Service, dedicated to boosting employee productivity through tailored training solutions. Strong skills in strategic planning and communication, adept at identifying training needs and encouraging a culture of continuous improvement. Key results include heightened morale and engagement among team members.

Overview

29
29
years of professional experience

Work History

Training Manager

Paradise Sweeping Service
11.2024 - Current
  • Implemented comprehensive training programs that significantly increased employee productivity and morale.
  • Alternated training methods to enhance instruction and maximize learning opportunities.
  • Evaluated training outcomes to assess quality and maintain program coherence.
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Monitored and evaluated training performance to determine quality and cohesiveness.
  • Conducted orientation sessions and organized on-the-job training for new hires.

Day Porter

King Enterprise
12.2022 - 12.2024
  • Maintained safety standards by keeping walkways clear of debris and hazards, reducing risk of accidents.
  • Enhanced customer satisfaction by maintaining a clean and welcoming environment for all building occupants.
  • Upheld exceptional appearance standards for public spaces, elevating visitors'' first impressions of the premises.
  • Maintained building exteriors for professional, clean presentation standards.

Barber/Hairstylist

FBOP
03.2004 - 09.2022
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Styled hair according to customer preferences.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
  • Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Worked with relaxers and other chemicals to change texture of clients hair.

Manager

Jiffy Lube Oil Change Center
05.1998 - 09.2003
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Enhanced product quality by instituting
  • rigorous quality control procedures, resulting in fewer customer complaints.
  • Established team priorities, maintained schedules and monitored performance.

Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Janitorial Supervisor

Houston Janitorial
06.1996 - 01.2003
  • Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
  • Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
  • Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
  • Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
  • Ensured timely completion of tasks by delegating responsibilities efficiently among team members based on individual abilities.
  • Cultivated a strong reputation for exceptional janitorial services by consistently exceeding client expectations through meticulous attention to detail.
  • Addressed customer concerns promptly and professionally, resolving issues in an efficient manner.
  • Conducted quality control inspections regularly to ensure that all areas met or exceeded established cleanliness standards.
  • Reduced the number of workplace accidents by ensuring all team members adhered to safety guidelines at all times.

Education

CPCC
Charlotte, NC

Skills

  • Workforce training programs
  • Communication proficiency
  • Strategic planning
  • Outstanding communicator
  • Adaptability in learning
  • Customer support expertise
  • Training requirements analysis

Timeline

Training Manager

Paradise Sweeping Service
11.2024 - Current

Day Porter

King Enterprise
12.2022 - 12.2024

Barber/Hairstylist

FBOP
03.2004 - 09.2022

Manager

Jiffy Lube Oil Change Center
05.1998 - 09.2003

Janitorial Supervisor

Houston Janitorial
06.1996 - 01.2003

CPCC
Andrew Jones