Nineteen years of customer service experience. Dedicated and passionate about learning new things to accomplish business objectives. Hoping to expand my work experience in a new field.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Gas Station Clerk
Lenawee Fuels
12.2022 - Current
Manage fuel pumps, process transactions, provide exceptional customer service. Perform most of stocking duties including checking in orders, managing backstock, keeping shelves stocked and presentable.
Cashier/Stocker
Meijer
02.2009 - 10.2020
Ran checkout lane (customer service, drawer, scanning items, coupons) I was assigned override codes and performed supervisory register functions. I worked the midnight shift so also cleaned, cleared the parking lot of carts, stocked, sorted and put returns away.
Store Manager
Cold Stone Creamery
03.2004 - 09.2009
Lead my team in customer service, managed cash control, employee hiring, training and development. Did weekly work schedules, inventory. Also ensured the store was meeting health and corporate standards.
Education
College Certificate - Video Production
Washtenaw Community College
Ann Arbor, MI
05.2017
High school diploma - undefined
Saline High School
Saline, MI
05.2006
Skills
Video production and post-production
Photography
Driving customer satisfaction
Customer service and assistance
Point of sale operation
Age verification
Certification
Video Production Certificate
Photography and video production. Planning, set design, lighting, audio, cinematography.