Efficient professional with 12.5+ years of experience and a proven knowledge of negotiations, competitive bidding, and acquisition management. Aiming to leverage my skills to successfully fill Any role at your company.
Overview
10
10
years of professional experience
1
1
Certification
Work History
REAL ESTATE ASSOCIATE
Miami Top Realtor
05.2015 - Current
Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Communicated with clients to understand property needs and preferences.
Advertised client properties through websites, social media, and real estate guides.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Prepared and presented contracts and other legal documents to clients.
Resolution Associate
Gallagher Bassett Services Inc.
07.2020 - 03.2021
Served as point-of-contact for potential and existing Worker's Comp insurance customers.
Researched and resolved areas of concern for potential and existing clients.
Greeted customers and offered assistance for increased customer satisfaction.
Managed customer relations through communication and helpful interactions.
LOGISTICS ACCOUNT EXECUTIVE
Total Quality Logistics
10.2018 - 11.2019
Serviced existing accounts on regular basis to maximize revenue.
Prospected new sales leads from directories, referrals and partners.
Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
Boosted brand awareness, implemented promotional campaigns, and employed sales tactics as part of territory development.
Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
Performed cold-calling and follow-ups with leads to secure new revenue.
Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
CALL CENTER AGENT
Signius Communications
04.2016 - 06.2018
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
Hear and resolve complaints from customers or the public
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided
Take orders for merchandise or materials and send them to the proper departments to be filled.
TELLER
BB&T Bank
09.2013 - 01.2016
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
Enter customers' transactions into computers to record transactions and issue computer-generated receipts
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines
Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank
Prepare and verify cashier's checks.
Education
B.A. Economics -
FLORIDA INTERNATIONAL UNIVERSITY
Miami, FL
05.2018
Skills
Spanish- Fluent Speaker and Writer
Fluent In Microsoft Word, Excel, Powerpoint
Skilled In Quickbooks
Call Control
CRM
Skilled Using Python
Team Goals
Product and Service Sales
Client Interactions
Data Entry
CRM Tracking
Certification
Licensed Real Estate Agent
Timeline
Resolution Associate
Gallagher Bassett Services Inc.
07.2020 - 03.2021
LOGISTICS ACCOUNT EXECUTIVE
Total Quality Logistics
10.2018 - 11.2019
CALL CENTER AGENT
Signius Communications
04.2016 - 06.2018
REAL ESTATE ASSOCIATE
Miami Top Realtor
05.2015 - Current
TELLER
BB&T Bank
09.2013 - 01.2016
B.A. Economics -
FLORIDA INTERNATIONAL UNIVERSITY
Licensed Real Estate Agent
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