Summary
Overview
Work History
Education
Skills
Timeline
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ANDREW J. WHITED

Boca Raton,FL

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

17
17
years of professional experience

Work History

Marketing Intern

Terran Orbital
05.2023 - 12.2023
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Increased brand awareness by developing and implementing strategic marketing campaigns.
  • Assisted in maintaining positive relationships with key media outlets, securing valuable coverage for the organization.
  • Created customized marketing materials to increase product awareness.
  • Wrote engaging and successful marketing, advertising, and website copy.

Customer Service Representative

Hudson News and Paradies Lagardere
04.2007 - 03.2016
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

Bachelor of Arts - Communications

Florida Atlantic University
Boca Raton, FL
12-2024

Skills

  • Social media marketing
  • Content creation
  • Client engagement
  • Data collection
  • Copywriting

Timeline

Marketing Intern

Terran Orbital
05.2023 - 12.2023

Customer Service Representative

Hudson News and Paradies Lagardere
04.2007 - 03.2016

Bachelor of Arts - Communications

Florida Atlantic University

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