Andrew Keener
Dahinda,IL
Summary
Highly accomplished professional with a proven track record of driving revenue growth in a management role. Recognized as a natural leader, successfully tripled revenue in current position. Dedication to setting and achieving goals evident in ability to build strong and trustworthy client relationships. Known for meticulous attention to detail, proactive approach, and effective response to challenges.
Overview
16
16
years of professional experience
Work History
Food and Beverage Manager
Oak Run Golf Course Inc.
10.2013 - Current
- Meet daily expectations of Board of Directors and HOA General Manager to facilitate growth while keeping sharp focus on bottom line
- Responsible for all day to day operations of a $3 million per year restaurant, food truck, and general store
- Manage a team of 50 people to successfully serve guests 7 days a week
- Team member for the building of a new $3 million clubhouse
- Implement policies and procedures allowing the business to significantly grow
- Manage restaurant budgets, forecasting sales, controlling costs, and achieving profitability targets, tripling sales since 2013.
- Collaborated closely with executive chef to develop innovative seasonal menus that attracted new clientele.
- Implement safety protocols for proper food handling, storage, and sanitation procedures to maintain a safe working environment.
- Keep facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handle escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Shift Manager
Watering Hole Inc.
05.2009 - 10.2013
- Ensure that the operations on assigned shifts ran to the specifications of the President/Owner
- Manage a team of up to 10 people per shift to ensure quality service
- Consult with ownership to ensure their expectations were being fulfilled
- Communicate with guests to guarantee product and service quality
- Opened and closed restaurant and bar operations
- Check others’ work and payouts
- Compiled nightly deposits
Education
Bachelor of Science - Economics and Public Policy in Renewable Energy, History
Illinois State University
12.2010
Skills
- Develop High-Performing Teams
- Distributor and Vendor Partnership Management
- Sales and Customer Engagement Strategies
- Client Needs Evaluation
- Social Media Strategy Development
Professional Overview
Top-performing, natural leader nearly tripling revenue for current management position. Dedicated goal setter focused on building strong and trustworthy rapport with clients. Reputation for handling details, taking initiative, and responding to challenges., Build top-producing teams, Distributor and vendor relations, Sales & customer relationship management, Customer needs analysis, Social media marketing
Timeline
Food and Beverage Manager
Oak Run Golf Course Inc.
10.2013 - Current
Shift Manager
Watering Hole Inc.
05.2009 - 10.2013
Bachelor of Science - Economics and Public Policy in Renewable Energy, History
Illinois State University
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