Dynamic professional with a proven track record at Herron Creek Golf Club, excelling in customer service and time management. Recognized for enhancing kitchen efficiency and implementing safety compliance, resulting in consistently high health inspection scores. Skilled in residential construction and team collaboration, adept at delivering quality results under tight deadlines. Worked with clients where trust, honesty and compassion was a necessity due to various family oriented personal situations. Proficiency in multitasking with the goal of excellence. Strong suit of being a leader as well as always willing to learn and excel.
Overview
15
15
years of professional experience
Work History
Contractor
John's Cleanouts and Property Preservation
Westmoreland, NY
02.2021 - Current
Assisted in maintaining safety protocols and procedures on-site.
Supported project teams by preparing materials and tools for tasks.
Learned to operate various tools and equipment effectively.
Collaborated with team members to ensure timely completion of tasks.
Participated in training sessions to enhance skill set and knowledge base.
Adapted quickly to changing work environments and project requirements.
Contributed to site organization by keeping work areas clean and efficient.
Followed detailed instructions to complete assigned tasks accurately.
Delivered high-quality work on time and within budget, earning positive feedback from clients.
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
Consulted with customers to assess needs and propose optimal solutions.
Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
Trained new team members to apply best coding best practices and proper use of development tools.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Kitchen Manager
Herron Creek Golf Club
Clinton, NY
05.2010 - 04.2020
Oversaw daily kitchen operations to ensure adherence to food safety standards.
Trained and mentored staff on culinary techniques and kitchen protocols.
Streamlined inventory management processes to reduce waste and improve efficiency.
Implemented cost control measures resulting in improved budget adherence.
Developed seasonal menus reflecting current food trends and customer preferences.
Coordinated with suppliers to maintain quality ingredients and manage supply chain logistics.
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
Designed and maintained menus to offer variety of high quality and consistency of dishes.
Calculated prices of ingredients to monitor food costs and control expenses.
Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
Developed creative daily specials using seasonal ingredients, incorporating fresh flavors into the menu rotation while minimizing costs associated with excess inventory stockpiling.
Maintained meticulous records of health inspections, consistently achieving high scores.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Education
Associate of Applied Science - Computer And Information Systems
Mohawk Valley Community College
Utica, NY
05-2000
Skills
Attention to detail
Customer service
Time management
Problem-solving
Worksite safety
Safety compliance
Residential construction
Painting and finishing
Multitasking and organization
Team collaboration
Adaptability and flexibility
Task delegation
Power and hand tool operation
Demolition techniques
Client communication
Timeline
Contractor
John's Cleanouts and Property Preservation
02.2021 - Current
Kitchen Manager
Herron Creek Golf Club
05.2010 - 04.2020
Associate of Applied Science - Computer And Information Systems