Andrew Kelsey
Chantilly,VA
Summary
Accomplished, highly motivated industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Hooters
Chantilly, VA
07.2023 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Administered employee discipline through verbal and written warnings.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Kitchen Manager
Hooters Inc.
Chantilly, VA
05.2021 - 07.2023
- Developed and implemented kitchen policies, procedures and quality standards.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Planned kitchen staff schedules to maximize coverage and encourage collaboration.
Kitchen Manager
Paisanos Pizza N Pasta
Reston, VA
03.2020 - 11.2020
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Kitchen Trainer
Hooters Inc.
Chantilly, VA
12.2015 - 11.2020
- Provided hands-on training to new kitchen staff on proper food safety and sanitation procedures.
- Developed and implemented individualized training plans for each new hire in the kitchen.
- Tracked employee performance during training sessions to identify areas of improvement or additional instruction needed.
- Coached team members on the importance of following recipes accurately and efficiently.
- Educated employees on proper portion control techniques used in the restaurant industry.
- Performed regular inspections of kitchen staff uniforms, cleanliness, appearance, attitude.
- Provided support during high volume periods such as holidays or special events.
Line Cook
Hooters Inc.
Chantilly, VA
06.2014 - 12.2015
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Organized the storage area to ensure that all necessary items were readily accessible.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
Education
High School Diploma -
Centreville High School
Clifton, VA06-2013
Skills
- P&L Management
- Customer Relationship Management
- Vendor Sourcing
- Financial Administration
- Sales
- Program Administration
- Operations Oversight
- Schedule Management
Certification
- Svsafe Food, and alcohol manager certification
- 90+ club on multiple NSF inspections
Languages
Spanish
Limited
References
References available upon request.
Timeline
General Manager
Hooters
07.2023 - Current
Kitchen Manager
Hooters Inc.
05.2021 - 07.2023
Kitchen Manager
Paisanos Pizza N Pasta
03.2020 - 11.2020
Kitchen Trainer
Hooters Inc.
12.2015 - 11.2020
Line Cook
Hooters Inc.
06.2014 - 12.2015
High School Diploma -
Centreville High School