Andrew Kilmer

• Led daily store operations, ensuring adherence to company policies and procedures.
• Developed and implemented training programs for staff to enhance customer service skills.
• Mentored junior managers, fostering a culture of continuous improvement within the team.
• Exceeded sales targets consistently through proactive promotion of products/services while maintaining exceptional levels of customer service.
• Fostered a positive work environment by promoting open communication, employee recognition, and professional development opportunities.
• Championed employee growth by providing ongoing coaching, mentorship, and opportunities for career development within the organization.
• Increased customer satisfaction by prioritizing exceptional service and addressing concerns promptly and professionally.
• Built and motivated stellar teams using sound judgment and decision-making, resulting in minimal turnover and superior performance.
• Directed daily operations to enhance store efficiency and customer satisfaction.
• Led sales team to exceed monthly and annual targets through strategic planning and effective coaching.

• Developed and implemented process improvements, enhancing efficiency across manufacturing workflows.
• Oversaw daily production operations, ensuring adherence to quality standards and safety protocols.
• Trained and mentored team members on best practices in production techniques and safety measures.
• Collaborated with cross-functional teams to optimize inventory management and reduce waste.
• Led initiatives to streamline communication between departments, fostering a culture of collaboration and accountability.
• Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
• Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.

• Operated MIG and TIG welding equipment to fabricate components per specifications.
• Interpreted blueprints and technical drawings to ensure precise weld placements.
• Conducted routine maintenance on welding equipment to optimize performance.
• Collaborated with team members to streamline production processes for efficiency.

• Led customer service team to enhance satisfaction and retention through targeted training programs.
• Implemented customer feedback mechanisms, driving continuous improvement in service quality and response times.
• Developed standard operating procedures to streamline communication between departments and improve service delivery.
• Mentored staff members on conflict resolution techniques, fostering a positive work environment and enhancing team performance.

• Operated MIG and TIG welding equipment to produce high-quality welds on various materials.
• Interpreted blueprints and technical drawings to ensure accurate assembly and fabrication of components.
• Conducted quality inspections to identify defects and ensured compliance with safety standards.
• Collaborated with production teams to streamline workflows and enhance overall efficiency in operations.
• Trained junior welders on best practices for welding techniques and safety protocols.
• Implemented process improvements that reduced waste and increased throughput in production lines.
• Maintained equipment and tools, ensuring proper functionality for optimal performance during shifts.
• Assisted in troubleshooting welding challenges, providing solutions to maintain project timelines and quality standards.

Wa given the option to Graduate school early or take all electives for my senior year. Chose a Collision Repair course to switch to full time and get my diploma from for my senior year. I was also working at Orielly auto parts at this time,