Andrew Kim
Queens,USA
Summary
Detail-oriented professional with a Bachelor’s degree in Psychology and a strong foundation in healthcare coordination. Expertise in maintaining compliance with HIPAA regulations and fostering effective communication among clients, families, and healthcare teams. Eager to apply administrative and problem-solving skills in a Human Resources or Recruiting role.
Overview
7
7
years of professional experience
Work History
Home Health Aide
Elm Homecare Agency
12.2019 - Current
- Coordinated daily care plans and maintained accurate documentation, ensuring compliance with HIPAA regulations and safeguarding client confidentiality.
- Acted as the primary communication point between clients, families, healthcare professionals, and supervisors, facilitating seamless continuity of care.
- Maintained organized records and monitored client progress, promptly reporting updates to team members to support timely interventions.
- Scheduled and coordinate appointments, transportation, and community services while managing multiple priorities.
- Built strong professional relationships through effective communication, empathy, and customer-focused service.
- Supported compliance with agency policies and procedures by completing required documentation accurately and on time.
- Adapted quickly to changing client needs while maintaining professionalism in a fast-paced healthcare environment.
- Collaborated with interdisciplinary teams to ensure high-quality service delivery and efficient care coordination.
Team Member
Blaze Pizza
12.2020 - 12.2021
- Collaborated with team to ensure smooth daily operations in fast-paced environment.
- Prioritized tasks to uphold quality, efficiency, and safety standards.
- Prepared and assembled pizzas according to customer specifications.
- Maintained cleanliness and organization of the kitchen area.
- Operated kitchen equipment to ensure efficient food preparation.
Customer Service Associate
Bolla Market
12.2019 - 12.2020
- Provided exceptional customer service while handling diverse tasks in fast-paced environment.
- Addressed customer concerns with professionalism, effective communication, and strong problem-solving abilities.
- Processed cash transactions accurately and maintained organized inventory records.
Education
B.A. - Psychology
Queens College CUNY
Queens, NY05-2026
Skills
- Patient Advocacy
- Care Coordination
- Healthcare Administration
- Documentation Management
- Record Management
- Scheduling
- Schedule management
- Coordination
- Administrative Support
- Client Relations
- Communication
- Customer service
- Organization
- Schedule management
Languages
- English, Native
- Korean, Fluent
Timeline
Team Member
Blaze Pizza
12.2020 - 12.2021
Home Health Aide
Elm Homecare Agency
12.2019 - Current
Customer Service Associate
Bolla Market
12.2019 - 12.2020
B.A. - Psychology
Queens College CUNY