Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Kirby

Deerfield beach,FL

Summary

Proven to excel in high-volume environments, I leveraged my grill supervision and persuasive selling skills at Cracker Barrel Old Country Store and AT&T Wireless, respectively. Demonstrated ability to support team members and close deals effectively, enhancing customer satisfaction and operational efficiency. Achieved notable improvements in order accuracy and sales outcomes.

Overview

3
3
years of professional experience

Work History

Grill Cook

Cracker Barrel Old Country Store
06.2024 - 08.2024
  • Provided support to crew members through all facets of food preparation and delivery.
  • Cleaned and maintained kitchen equipment regularly.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Distributed food to team members with efficiency in high-volume environment.

Sales Agent

AT&T Wireless
10.2023 - 03.2024
  • Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
  • Completed documentation smoothly to finalize sales.
  • Offered customers best-fit, beneficial solutions from available Fiber optic MBPS speed.

Server

Cracker Barrel Old Country Store
06.2022 - 12.2022

Dining Service Role Overview
• Restocked supplies and trays during slow periods.
• Fostered customer relationships.
• Explained menu items and suggested allergy options.
• Managed dining room and work areas.
• Worked with POS system for orders and bill management.
• Followed health and safety protocols.
• Promptly resolved customer complaints.
• Utilized communication with kitchen staff.
• Set a positive dining experience at first point of contact.

To-Go Server

Cracker Barrel Old Country Store
12.2021 - 06.2022

Order Review and Delivery Management
• Ensured delivery inclusions like utensils, napkins, straws, and promotional coupons.
• Increased orders by selling daily specials or popular items.
• Organized items in containers and bags, segregating by temperature.
• Answered to-go order phone calls, conveying menu options and estimating delivery time.
• Maintained a clean, sanitary workstation.
• Greeted customers and answered inquiries about menu items and specials.

Education

High School Diploma -

Monarch High School
Coconut Creek, FL
06-2023

Skills

  • Food presentation
  • Portioning
  • Sauteing
  • Grill supervision
  • Goal oriented
  • Follow-up skills
  • Closing deals
  • Persuasion techniques
  • Team member support
  • Food storage
  • Order accuracy

Timeline

Grill Cook

Cracker Barrel Old Country Store
06.2024 - 08.2024

Sales Agent

AT&T Wireless
10.2023 - 03.2024

Server

Cracker Barrel Old Country Store
06.2022 - 12.2022

To-Go Server

Cracker Barrel Old Country Store
12.2021 - 06.2022

High School Diploma -

Monarch High School
Andrew Kirby