Andrew Kleiman
Grand Rapids
Summary
Dynamic Warehouse/Shipping Lead at ACME Marine with proven expertise in freight scheduling and inventory management. Enhanced customer satisfaction through streamlined shipping processes and effective problem-solving. Recognized for training team members and fostering strong client relations, contributing to overall operational success and efficiency.
Multiple years of experience working with customers and building relationships. Well versed in working with customers to solve issues and or solving them to ensure the best experience possible.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Warehouse/Shipping and Receiving Lead
ACME Marine
12.2023 - Current
- Arranged LTL pickups using various Software.
- Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
- Pulled, verified, and packaged items for shipment.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Conducted regular audits of inventory levels to maintain accuracy and prevent stockouts or overstock situations.
- Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
- Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
- Trained new team members on company policies and procedures, fostering a positive work culture within the department.
- Maintained positive relationships with representatives of UPS.
- Reduced order processing time with effective communication between departments for seamless workflow.
- Improved warehouse organization for faster order fulfillment, resulting in increased customer satisfaction.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Proactively identified issues or bottlenecks in the supply chain that could impact delivery times and worked collaboratively to resolve them swiftly.
- Streamlined shipping and receiving processes by implementing an efficient inventory management system.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Conducted research to address shipping errors and packaging mistakes.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Dock Worker
Dockside Watersports
05.2021 - 11.2024
- Boosted productivity by setting clear goals and expectations for each crew member.
- Established positive relationships with clients, fostering long-term cliental and repeat renters.
- Trained renters on operations and procedures while renting the boats. (15-30min training)
- Managed drop offs/pickups around the lake.
- Collaborated with a team to make sure each costumer received the best care/experience on the lake. Including timely training, loading/unloading, and ease of access to their boat.
- Maintained a safe working environment through strict adherence to safety protocols and guidelines.
- Improved crew efficiency by implementing streamlined workflows and processes.
- Developed contingency plans to address potential challenges or risks in project execution, minimizing disruptions to ongoing operations.
Cook
Dr. Johns Sugar Free Specialties
05.2019 - 09.2021
- Reduced waste by implementing inventory management techniques and proper storage methods for raw materials.
- Consistently met or exceeded production targets, contributing to the overall success of the company.
- Troubleshot production issues quickly, minimizing delays while maintaining high-quality output.
- Improved customer satisfaction through timely fulfillment.
- Complied with food storage and handling procedures for safe, hygienic operations.
- Operated food production equipment safely and responsibly for quality output.
- Assembled and packaged food items securely to meet company standards.
- Monitored food production and quality control to achieve agreed standards.
Education
High School Diploma -
Forest Hills Eastern
Ada, MI05-2021
No Degree -
West Michigan Aviation Academy
Grand Rapids05-2021
Skills
- Warehouse safety
- Loading and unloading
- Shipping procedures
- Receiving protocols
- Freight scheduling
- Packaging
- Warehouse operations
- Inventory counts
- Critical thinking
- Problem-solving
- Customer relations
- Sage 50 accounting
- Customer service
Timeline
Warehouse/Shipping and Receiving Lead
ACME Marine
12.2023 - Current
Dock Worker
Dockside Watersports
05.2021 - 11.2024
Cook
Dr. Johns Sugar Free Specialties
05.2019 - 09.2021
High School Diploma -
Forest Hills Eastern
No Degree -
West Michigan Aviation Academy
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