Andrew Knazur
Ames,IA
Summary
Proven track record of insure customer satisfaction and streamlining operations across roles, including a notable stint at Jimmy John's. Excels in safe driving and effective communication, significantly improving delivery efficiency and team collaboration. Demonstrated ability to adapt and thrive in fast-paced environments, achieving top-tier service standards.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Jimmy John's
Sugar Grove, IL
08.2016 - 08.2024
- Delivered orders to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Made sandwiches to order in a quick and efficient manner
- Kept store clean inbetween orders
- Got food prepped so store could run efficiently
School Bus Driver
First Student Transportation
Batavia, IL
08.2023 - 07.2024
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Operating a full sized school bus
- Operating vehicle in hight tension environments as well as escalating student issues
Teacher's Assistant
Kaneville Comm. Child Center
Kaneville, IL
05.2020 - 09.2021
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Maintained safety and security by overseeing students in recess environments.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
Movie Theater Attendant
Goodrich Quality Theaters Inc.
Batavia, IL
05.2018 - 08.2018
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Ensured a clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly.
- Demonstrated adaptability by working various positions within the theater as needed, including concession attendant, and usher.
- Enhanced customer satisfaction by efficiently managing ticket sales and providing accurate showtime information.
- Managed cash transactions accurately while adhering to all financial policies, ensuring proper handling of funds and minimal discrepancies.
- Contributed to an efficient work environment by promptly completing assigned tasks during downtime between shows or shifts.
- Streamlined concession stand operations, resulting in reduced wait times for customers and increased revenue.
- Utilized excellent communication skills to guide customers through their movie-going experience, creating a positive atmosphere within the theater.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Collaborated with colleagues to maintain safety standards throughout the facility, reducing the risk of accidents or incidents involving patrons or staff members.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Assisted team members with inventory management, contributing to optimal stock levels and minimal waste.
- Participated in ongoing training sessions provided by management to stay current on industry trends and best practices for theater operations.
- Helped establish a positive work culture among team members by fostering open communication and collaboration across all departments within the theater.
Education
History
Waubonsee Community College
Sugar Grove, ILUndecided
Northern Illinois University
Dekalb, ILHighschool Diploma -
Kaneland Highschool
Maple Park, IL05.2019
Skills
Passenger interaction
Vehicle inspections
Local traffic regulations
Commercial driving
Local route knowledge
Safety-conscious
Defensive driving
Multitasking Abilities
Self-Motivated
First Aid/CPR
Teamwork and Collaboration
Maintenance and Repair
Vehicle systems
Order picking and processing
ServSafe
Safe food handling
Menu memorization
Food assembly
Dining area maintenance
Quality control
To-go order preparation
Food spoilage prevention
Food station setup
Field Trips
Small Group Supervision
Attendance
Classroom Management
Materials Preparation
Group and individual instruction
Behavior Management
Student and parent relations
Classroom preparation and maintenance
Student safety
Mentoring students
Student Supervision
Ticket taking
Greeting and seating guests
Customer Relations
Till counting
Facility Maintenance
Loss prevention training
Excellent Communication
Flexible and Adaptable
Critical Thinking
Point of Sale (POS) system operation
Customer order fulfillment
Skilled upseller
Friendly and helpful
Food handling
Workspace maintenance
Fast and efficient service worker
Accustomed to shift work
Customer traffic management
Restaurant operations
Sandwich preparation
Food portioning
Cash Handling
Cdl Class B
Timeline
School Bus Driver
First Student Transportation
08.2023 - 07.2024
Teacher's Assistant
Kaneville Comm. Child Center
05.2020 - 09.2021
Movie Theater Attendant
Goodrich Quality Theaters Inc.
05.2018 - 08.2018
Delivery Driver
Jimmy John's
08.2016 - 08.2024
History
Waubonsee Community College
Undecided
Northern Illinois University
Highschool Diploma -
Kaneland Highschool