To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position as a certified recovery advisor. Ready to help team achieve company goals. It has long been my dream to work in the recovery field ever since I got off substances over six years ago and off methadone a little over two years ago. I feel I have the knowledge and skills to help others on their journey to sobriety. It is my opinion that I would be a great asset to your company and would highly enjoy the career. I was first in my class at ICDC College for behavioral health to become a substance abuse counselor but unfortunately I was unable to finish due to some personal and family issues at that time. The only thing I didn’t complete was my externship but I believe those skills I acquired during that time would help me greatly in this job setting. I do plan to finish in the near future.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Line Cook
Denmo’s Snack & Dairy Bar LLC
Southbury, CT
06.2014 - 02.2015
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Unloaded food supplies from distributor trucks to efficiently organize inventory.
Prepared hundreds of orders each shift.
Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
Prepared food items such as meats, poultry and fish for frying purposes.
Handled portion control activities according to specified instructions provided by chef.
Developed process that reduced waste and improved supply turnover.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Grilled meats and seafood to customer specifications.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
Adapted meals based on FOH tickets while maintaining accuracy and speed of preparation.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.
Maintained smooth and timely operations in preparation and delivery of meals.
Set up work stations and prepped food for dishes to increase productivity during busy mealtimes.
Verified proper portion sizes and consistently attained high food quality standards.
Worked with management to improve recipes, cutting costs and decreasing waste.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Prepared hundreds of meals daily, consistently collaborating with kitchen and FOH staff to maintain service flow.
Coordinated kitchen stations with managers to cut down on customer wait times.
Led shifts while preparing food items and executing requests based on required specifications.
Prepared operational reports and analyses and made appropriate recommendations to address progress and negative trends.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Kitchen Manager
Woodbury Ski Area
Woodbury, CT
01.2015 - 10.2018
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Developed kitchen staff through training, disciplinary action and performance reviews.
Managed restaurant marketing, sales building and community involvement.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Checked and tested foods to verify quality and temperature.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
Identified team weak points and implemented corrective actions to resolve concerns.
Verified prepared food met standards for quality and quantity before serving to customers.
Increased kitchen efficiency by streamlining processes, reducing waste and mentoring team members on proper procedures.
Purchased food and cultivated strong vendor relationships.
Motivated staff to perform at peak efficiency and quality.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Enhanced sales by promoting new items and assisting with creative menu selections.
Oversaw food preparation and monitored safety protocols.
Developed unique events and special promotions to drive sales.
Maximized quality assurance by completing frequent line checks.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Enhanced business productivity by training team members on best practices and protocols.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Drop Shipping
Self Employed Web
Waterbury , CT
04.2020 - Current
Orchestrated routing by producing accurate shipping documentation and package labels.
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Checked shipments against paperwork and signed documents.
Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
Collaborated with other departments on supply and quality issues.
Completed daily cycle counts and assisted with monthly audits.
Uncovered and resolved errors with minimal oversight.
Maintained accurate computer records of materials weights, bill amounts and identified variances.
Updated computer tracking system with latest product movements.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
Verified transactions, product orders and shipping dates and entered information into databases and reports.
Updated database with changes in carrier status.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Education
High School Diploma - First Honors - General Studies
Watertown High School
Watertown, CT
08.2003 - 06.2007
Behavioral Health
ICDC College
Culver City, CA
04.2014 - 10.2015
Skills
Kitchen sanitation
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Timeline
Drop Shipping
Self Employed Web
04.2020 - Current
Kitchen Manager
Woodbury Ski Area
01.2015 - 10.2018
Line Cook
Denmo’s Snack & Dairy Bar LLC
06.2014 - 02.2015
Behavioral Health
ICDC College
04.2014 - 10.2015
High School Diploma - First Honors - General Studies