Andrew Kronk
Beacon,NY
Summary
Accomplished Shift Leader at Tacobell with a proven track record in problem-solving. Expert in training and policy enforcement, significantly enhancing team efficiency and quality control. Demonstrates strong verbal communication and a commitment to excellence, contributing to a positive and productive work environment. Currently working towards AMT certifications to expand and grow into a new position and field.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
Amazon
02.2024 - 04.2024
- Prepared orders for shipment by packing, and labeling merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Shift Leader
Tacobell
02.2023 - 02.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Enforced company policies and regulations with employees.
Gap Associate
Gap Warehouse
09.2021 - 08.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Consistently lifted materials weighing as much as 40 pounds.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Team Member Trainer
Tacobell
06.2018 - 08.2021
- Collaborated with managers to identify specific training needs for individual employees.
- Supported and coached employees as part of successful training initiatives.
- Led regular workshops focused on helping employees stay up to date on industry best practices.
- Conducted regular evaluations of employee knowledge and skills, adjusting training strategies to close gaps.
Education
AMT Program -
Dutchess Community College
Poughkeepsie, NY05-2025
Skills
- Basic understanding of sheet metal fabrication & electricity
- Excel & Word
- Problem-Solving
- Team Leadership
- Strong verbal and written communication
- Training Assistance
- Shift Paperwork Completion
- Quality control assurance
- Internet Navigation
- Task Prioritization
- Multitasking
Timeline
Warehouse Associate
Amazon
02.2024 - 04.2024
Shift Leader
Tacobell
02.2023 - 02.2024
Gap Associate
Gap Warehouse
09.2021 - 08.2022
Team Member Trainer
Tacobell
06.2018 - 08.2021
AMT Program -
Dutchess Community College