Andrew Kuhn
Caledonia
Summary
Dynamic and results-driven professional with extensive experience at Target, excelling in merchandise expertise and organizational capabilities. Proven ability to collaborate effectively with teams while maintaining high standards of product organization and customer service. Recognized for enhancing operational efficiency and fostering positive guest experiences in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Inbound Team Member
Target
09.2019 - Current
- Unloads trucks in the morning with a team and organizes product onto vehicles to be pushed to the sales floor.
- Stocks shelves with product while providing guest services as needed.
- Maintains a well organized backroom for efficient flow of product to and from the salesfloor.
- Picks product for online orders and packs them for delivery via various carriers such as Fed Ex and UPS.
Crew Member
Burger King
08.2017 - 06.2019
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked front counter, drive-thru and other areas.
- Operated cash register to ring up final bill and process various forms of payment.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Deli Associate
Fred Meyer
10.2016 - 07.2017
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Supervisor
Burger King
03.2012 - 12.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Crew Member
McDonald's
03.2011 - 02.2012
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Associate of Arts - Game Art & Design
The Art Institute of Pittsburgh
Pittsburgh, PAHigh School Diploma -
Aberdeen High School
Aberdeen, MD05-2011
Skills
- Facility cleaning
- Mechanically inclined
- Chemical handling
- Collaboration and teamwork
- Sales expertise
- Complaint resolution
Timeline
Inbound Team Member
Target
09.2019 - Current
Crew Member
Burger King
08.2017 - 06.2019
Deli Associate
Fred Meyer
10.2016 - 07.2017
Supervisor
Burger King
03.2012 - 12.2015
Crew Member
McDonald's
03.2011 - 02.2012
Associate of Arts - Game Art & Design
The Art Institute of Pittsburgh
High School Diploma -
Aberdeen High School