Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Andrew Kulik

Mesa,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated chef ready to apply the education I learned in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Responsible and motivate my team ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. In the end, I am looking to grown with a company and expand. My goal is to have my own home, marriage, and be part of a very scucessful company in the next 5 years.

Overview

10
10
years of professional experience

Work History

Western Industrial Head Forman

Western Industrial
New Mexico, NM
08.2015 - 05.2022
  • Delivered products to customer locations on time.
  • Maintained schedule of class assignments to meet deadlines.
  • Achieved cost-savings by developing functional solutions to problems.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Collaborated with others to discuss new opportunities.
  • Recognized by management for providing exceptional customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Planned and completed group projects, working smoothly with others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

The CC (Cannabis Care)

Budtener/Team Assistant
Mesa, AZ
08.2013 - 05.2018
  • Modified existing software systems to enhance performance and add new features.
  • Delivered products to customer locations on time.
  • Maintained schedule of class assignments to meet deadlines.
  • Achieved cost-savings by developing functional solutions to problems.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Collaborated with others to discuss new opportunities.
  • Recognized by management for providing exceptional customer service.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked with cross-functional teams to achieve goals.
  • Identified needs of customers promptly and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Completed day-to-day duties accurately and efficiently.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Understood and followed oral and written directions.
  • Planned and completed group projects, working smoothly with others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained updated knowledge through continuing education and advanced training.

T.H.C. The Herbal Center

Ruthie Sanchez
Mesa, AZ
01.2012 - 12.2014
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Provided drink suggestions to customers based on their preferences.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Assisted in setting up the bar for service shift.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Greeted frequent visitors by name and explained new promotions.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Effectively multitasked within fast-paced environment.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Attended regular training sessions to stay updated on new products or trends.
  • Collected and organized daily till totals and tips.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Processed payments accurately and efficiently with POS system.
  • Completed regular bar inventories and daily requisition sheets.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Balanced daily registers and generated sales reports for management.
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Greeted guests with friendliness and professionalism.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.
  • Stocked ice bins and coolers as needed throughout shift.
  • Poured wine, beer and cocktails for patrons.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Resolved customer complaints in a professional manner.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Developed good working relationships with fellow employees through effective communication.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Planned and completed group projects, working smoothly with others.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

Culinary Arts Degree - Culinary Arts

AZ Culinary Institute
Fountain Hills, AZ
12-2018

Skills

  • Friendly, Positive Attitude
  • Decision-Making
  • Verbal Communication
  • Collaboration
  • Teamwork and Collaboration
  • Critical Thinking
  • Problem-Solving
  • Remote Office Availability
  • MS Office
  • Organizational Skills
  • Attention to Detail
  • Team Management
  • Excellent Communication

Affiliations

  • CPR Certified
  • Food Handlers Card
  • SERV-Safe Certificate
  • Highly successful team player
  • Consistent and Reliable
  • Will do whatever it takes to get the job and keep the guests happy.

Timeline

Western Industrial Head Forman

Western Industrial
08.2015 - 05.2022

The CC (Cannabis Care)

Budtener/Team Assistant
08.2013 - 05.2018

T.H.C. The Herbal Center

Ruthie Sanchez
01.2012 - 12.2014

Culinary Arts Degree - Culinary Arts

AZ Culinary Institute

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