Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrew Kutai

Andrew Kutai

Nairobi

Summary

Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about supermarket stocking and rotation procedures. Able to lift 65 pounds.

Efficient professional possessing 1 year of exposure handling stock management duties in busy retail environments. Well-versed in receiving stock, carefully unpacking items and checking items for damage. In-depth knowledge of cataloging and coding invoices.

Adept at stocking and arranging merchandise in high-volume item establishments. Positive and outgoing team professional with a team-player mentality.

Overview

4
4
years of professional experience

Work History

Supermarket Stocker

Almeera Airport Hypermarket Branch
Doha
10.2022 - Current
  • Assisted customers based on currently available product, promotional and policy information.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Used equipment such as hand trucks, pallet jacks and forklifts safely and efficiently.
  • Assessed floor displays to determine which merchandise required restocking.
  • Collaborated with two stockers to provide quality control by inspecting, counting and checking merchandise.
  • Maintained tidy, clean and trash-free work areas.
  • Added labels to products, rotated current stock and professionally arranged merchandise.
  • Used Jacks and pallet equipment to load, unload and move heavy products.
  • Monitored available products and suggested items to reorder.
  • Provided friendly and knowledgeable service to all guests.
  • Used jack and pallet equipment to pull items from stock and add to store shelves and bins.
  • Secured products when transporting to different areas of store to prevent merchandise damage.

Sales Person

Wamuchiri Boutique
Nairobi
05.2019 - 07.2021
  • Processed returned items in accordance with store policy.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new team members in stock procedures and customer services .
  • Resolved issues regarding customer complaints and escalated worsening concerns to Supervisor for remediation.
  • Processed customer payments quickly and returned exact change and receipts.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Worked closely with front-end staff to assist customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.

Education

Certificate - Computer Package

Michgan Computer College
Nairobi
04.2019

High School Diploma -

Ushirika High School
Nairobi,Dandora
11.2018

Skills

  • Product labeling abilities
  • Pallet jack usage
  • Stock rotation requirements
  • Merchandise unloading
  • Able to lift 65 lbs
  • Loss prevention
  • Physical stamina
  • Merchandise stocking
  • Product displays
  • Safety methods
  • Customer service
  • Problem resolution

Languages

English
Intermediate (B1)

Timeline

Supermarket Stocker

Almeera Airport Hypermarket Branch
10.2022 - Current

Sales Person

Wamuchiri Boutique
05.2019 - 07.2021

Certificate - Computer Package

Michgan Computer College

High School Diploma -

Ushirika High School

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Andrew Kutai