Andrew Lakes
Batavia
Summary
I am a very driven individual, my greatest assets are my work ethic, drive, determination and ability to quickly adapt to change. I am passionate and reliable. I am a two time nationally recognized performer for yearly performance in a highly competitive market.
Overview
4
4
years of professional experience
Work History
Solutions Manager
Verizon Wireless
04.2023 - Current
-Inherited a high volume, bottom performing store and in one year took it from the bottom 9% of the company in biometrics to the top 14%
-Installed an entirely new set of sales techniques that resulted in a 108% YOY increase in growth products, the highest increase in the Great Lakes Region
-Reduced shrink and risk scorecard significantly by maintaining integrity with sales and refining systems and inventory management
Solutions Specialist
Verizon Wireless
03.2020 - 04.2023
-2020 Race to the Finish Winner
-2022 Winners Circle Recipient
-Helped lead our store from bottom 10% in the Great Lakes Territory to the top 5% during a two year rebuild
-Set multiple district records while routinely being a top performer in the Great Lakes Region
Education
No Degree - Human Development And Family Science
The Ohio State University
Columbus, OHSkills
- Nationally recognized in sales performance pertaining to growth and KPI's
- Business Operations
- Point of Sale Systems
- Billing Inquiries
- Product Knowledge
- Troubleshooting Technical Issues
- Customer Accounts Management
- Inventory Management
- Sap Understanding
- Data entry
- Preparing Weekly Decks
- Leading Results Calls
Timeline
Solutions Manager
Verizon Wireless
04.2023 - Current
Solutions Specialist
Verizon Wireless
03.2020 - 04.2023
No Degree - Human Development And Family Science
The Ohio State University