Andrew Landefeld

• Oversaw specialty health care needs for spouse with severe physical disability and two children with ASD.
  Coordinated educational plans for children addressing mental health conditions and specialty school requirements.
  Managed daily living activities to ensure safety and well-being of family members with disabilities.
  Facilitated communication with healthcare providers to streamline medical care and services.

Processed veteran claims for benefits by reviewing documents and coordinating with multiple agencies.

Requested personnel and medical records from various government bodies and private providers.

Facilitated disability exams to determine eligibility based on comprehensive documentation.

Evaluated completed work to ensure accurate disability determinations.

Achieved exceptional quality rating in fiscal year 2021, maintaining high output standards.

Handled 2,728 claims in fiscal year 2020 with a quality rating of 98%.

• Managed production of 2,619 claims in fiscal year 2019, achieving exceptional quality rating of 98%.
• Communicated with veterans to clarify claim issues and enhance processing accuracy.

• Supervised staff section of 10 within 712-member organization, advising senior leadership on Chemical, Biological, Radiological, and Nuclear threats.
• Coordinated training support for global operations, ensuring preparedness for worldwide deployment.
• Acted as Equal Opportunity advisor, guiding unit leaders on Army policy and compliance.
• Tracked and conducted training programs, maintaining up-to-date unit policies with no serious incidents reported.
• Facilitated routine and directed activities by coordinating actions across staff to enhance operational effectiveness.
• Oversaw implementation of equal opportunity initiatives, fostering a diverse and inclusive environment.
• Ensured adherence to all relevant policies while providing expert guidance to leadership regarding threat mitigation strategies.
• Maintained accurate records of training and policy updates to ensure organizational compliance.

• Managed and responsible for the professional development of a 10 man team that saw 30-50% turnover annually. At times had to operate at less than 50% on personnel. Responsible for training around 44,000 trainees annually in Chemical, Biological, and Nuclear defense techniques and procedures.
• Developed Standard Operating Procedures for safety and day to day operations that were approved and implemented by the upper level leadership.
• Forecasted, ordered, and managed over $500,000 worth of supplies annually.

• Supervised a 32 Soldier platoon that was capable of multiple types of operations to include convoy security, prison operations, and base security operations. Responsible for the management, professional development, and training of entire platoon. Deployed platoon to Iraq to include preparation, mission execution, and return.
• Managed more than 10 million dollars in equipment for platoon to include vehicle, office, and base defense equipment.
• Ran a maintenance program that saw all vehicles and equipment always operate at 100% readiness.

• Managed the personnel office for an organization of more than 100 personnel. Responsible for keeping the files updated.
• Responsible for managing dozens of online trackers in Excel format for the organization as well as updating higher echelons trackers.
• Organized, tracked, and managed monthly reports that needed to be ran for the company and the higher organization level.
• Ran the personnel drug testing program for the company completing multiple urinalysis tests that included the entire company.
• Reviewed, tracked, and processed all evaluation reports for the organization.

• Tracked and managed the ability of a 1000 personnel unit to be prepared for the wartime chemical, biological, and nuclear threats.
• Managed 1 million dollars’ worth of equipment without loss or incident.
• Managed tracking reports of equipment and training for internal and external tracking and review.
• Managed the forecasting, withdrawal, usage, return of expenditure, and tracking of more than 300,000 rounds of ammunition used for training.
• Coordinated 42 training events for elements internal to the organization to conduct.
• During deployment managed one of the operational shifts for the organization.
• Responsible and accountable for the movement and tracking of the entire organization’s equipment valued at 3.5 million dollars when it was relocated from Fort Carson, Colorado to Fort Hood, Texas.