Andrew Lantigua

•Ensured compliance with the mayors office and local fire departments regulations.

•Ensured superior performance levels through careful oversight of site staff and subcontractors.

•Addressed complex situations or escalated cases, providing advice, recommendations, and interventions when necessary.

•Storing accurate clients records, staffing levels, incidents reports, and daily documentations of site activities.

•Coordinated punctual arrival of site supplies, inventory, and food.

• Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Acted as the primary liaison between case managers and upper management, resolving conflicts and facilitating clear communication.
• Supervised and supported a team of case managers to ensure high-quality client care and service delivery.

•Assisted students with special needs in both academic and behavioral tasks under the guidance of certified teachers.

•Provided one-on-one and small-group instruction tailored to individual education plans (IEPs).

•Supported students with mobility, communication, and daily living skills, including toileting, feeding, and personal care when required.

•Monitored student progress and behavior, documenting observations for teacher and therapist review.