Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrew Lao

Andrew Lao

Richmond,Texas

Summary

A seasoned Cybersecurity Analyst from Symposia, adept in risk assessment and fostering positive team environments. Excelled in reducing cyber attack risks through comprehensive vulnerability assessments and penetration testing, while ensuring compliance with industry standards. Demonstrated exceptional attention to detail and collaboration skills across various roles, significantly enhancing security postures and workplace morale.

Overview

6
6
years of professional experience

Work History

Cybersecurity Analyst

Symposia
12.2023 - Current
  • Collaborated with IT teams to integrate security measures into the development and deployment of new applications.
  • Conducted security audits to identify vulnerabilities.
  • Analyzed security incidents post-resolution, identifying areas for improvement in both technical controls and incident response processes.
  • Reduced risk of cyber attacks by conducting regular vulnerability assessments and penetration testing.
  • Ensured compliance with industry regulations by performing comprehensive audits on existing security policies and procedures.
  • Streamlined user access controls, minimizing risk of unauthorized access to sensitive systems and data.
  • Developed and enforced stringent cybersecurity policies, significantly reducing risk of data breaches.

Front Desk Receptionist

Marriott
10.2022 - 06.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Developed strong working relationships with team members, fostering a positive work environment.

Cashier

Target
05.2019 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Barista

Sharetea
01.2019 - 05.2019
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Education

Biology

Houston Community College
Houston, TX
06-2025

High School Diploma -

George Ranch High School
Rosenberg, TX
06-2020

Skills

  • Attention to detail
  • Identity management
  • Problem-solving
  • Time management
  • Friendly and outgoing
  • Team player
  • Cash handling
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Order taking

Languages

Chinese (Mandarin)
Professional Working
Vietnamese
Native or Bilingual
English
Native or Bilingual

Timeline

Cybersecurity Analyst

Symposia
12.2023 - Current

Front Desk Receptionist

Marriott
10.2022 - 06.2023

Cashier

Target
05.2019 - 08.2021

Barista

Sharetea
01.2019 - 05.2019

Biology

Houston Community College

High School Diploma -

George Ranch High School

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Andrew Lao