
Hardworking and reliable IT Field Engineer with strong ability in various IT infrastructure installations and project management. Highly organized, proactive and punctual with team-oriented mentality, with an extensive history of field travel.
Oversaw team scheduling and coordinated vendors and contractors efficiently. Worked closely with facilities and IT teams to standardize workflows and enhance operational efficiency. Led numerous projects while maintaining strict adherence to time and budget constraints. Led IT initiatives and traveled extensively.
Designed and implemented the physical infrastructure for branch moves, relocations, and remodels, overseeing the RFP process and vendor selection while collaborating with facilities and construction teams. Maintained and repaired complex computing, mechanical, electrical, and monitoring systems in multiple data center environments and performed the installation of voice and data infrastructure. Troubleshot networking issues to restore connectivity and coordinated ticket fulfillment across multiple teams to improve efficiency. As the primary point of contact during technical faults and security events, I ensured timely resolution and kept customers informed of service changes or outages.
BICSI Certified Installer
BICSI Certified Technician