Driven customer service professional with experience as a Front Desk Agent, Manager and Relationship Banker, committed to providing exceptional service and fostering strong client relationships. My career in this field has honed my skills as an effective team player, enhancing my communication and managerial abilities. A hardworking and dedicated individual, consistently focused on developing and enhancing skills while gaining valuable experience. Passionate about continuous growth and striving to contribute positively to the success of any team, with a goal to expand my expertise in customer relations and financial services.
Responsible for greeting and registering guests upon arrival, managing reservations, and overseeing check-in and check-out processes. Provided information on hotel amenities and services, handled guest inquiries and complaints, and ensured a positive guest experience. Maintained high standards of customer service throughout guests' stays.
Dishwasher:
Cleaned and sanitized dishes, utensils, and kitchen equipment, maintaining a clean and organized dish area while supporting kitchen operations and sanitation standards.
Prep Cook:
Assisted with food preparation, including chopping and slicing ingredients, maintained a clean work station, followed food safety protocols, and supported chefs in preparing dishes for service