Summary
Overview
Work History
Education
Skills
Timeline
Generic
ANDREW LEMONIOUS

ANDREW LEMONIOUS

Nashville,TN

Summary

Driven customer service professional with experience as a Front Desk Agent, Manager and Relationship Banker, committed to providing exceptional service and fostering strong client relationships. My career in this field has honed my skills as an effective team player, enhancing my communication and managerial abilities. A hardworking and dedicated individual, consistently focused on developing and enhancing skills while gaining valuable experience. Passionate about continuous growth and striving to contribute positively to the success of any team, with a goal to expand my expertise in customer relations and financial services.

Overview

6
6
years of professional experience

Work History

Relationship Banker

Horizon Bank
12.2024 - Current
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
  • Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.

Front Desk Agent

Bobby Hotel
02.2024 - 12.2024
  • Oversaw check-in and check-out processes, ensuring efficient guest service. Facilitated guest assistance by addressing inquiries, complaints and delivering accurate information.

Front Desk Agent

Holston House Nashville - The Unbound Collection by Hyatt
08.2023 - 12.2024
  • Manage guest check-ins and check-outs, handle reservations, provide information and assistance to guests, address inquiries and complaints, and coordinate with other hotel departments to ensure a seamless experience

Sales Representative

Dibco Auto Sales
08.2022 - 06.2023
  • Guided customers in vehicle selection and delivered comprehensive product insights.Streamlined sales negotiations, documentation management and ensured exceptional customer experiences.

Manager

Musicville Lounge
05.2022 - 06.2023
  • Oversee daily store operations, manage staff, ensure excellent customer service, maintain inventory levels, and drive sales performance while implementing company policies and procedures

Front Desk Agent

Home2 Suites by Hilton Nashville Downtown Convention Center
05.2022 - 10.2022

Responsible for greeting and registering guests upon arrival, managing reservations, and overseeing check-in and check-out processes. Provided information on hotel amenities and services, handled guest inquiries and complaints, and ensured a positive guest experience. Maintained high standards of customer service throughout guests' stays.

Dishwasher and Prep Cook

Hilton Nashville Green Hills
07.2019 - 09.2019

Dishwasher:
Cleaned and sanitized dishes, utensils, and kitchen equipment, maintaining a clean and organized dish area while supporting kitchen operations and sanitation standards.

Prep Cook:
Assisted with food preparation, including chopping and slicing ingredients, maintained a clean work station, followed food safety protocols, and supported chefs in preparing dishes for service

Education

Computer Servicing and Repairing -

University of The Commonwealth Caribbean (UCC)
Kingston, Jamaica
01.2019

High School -

Excelsior High School
Kingston, Jamaica
01.2016

Skills

  • Hardworking
  • Excellent Customer Service
  • Technology Proficiency
  • Soft Sales
  • Excellent communication skills
  • Attention to detail
  • Ability to collaborate effectively
  • Time Management
  • Providing high-quality care
  • Food Safety Knowledge
  • Conflict Resolution
  • Leadership and Supervision
  • Critical Thinking
  • Active Listening
  • Inventory Management
  • Cash Handling
  • Atttention to Detail

Timeline

Relationship Banker

Horizon Bank
12.2024 - Current

Front Desk Agent

Bobby Hotel
02.2024 - 12.2024

Front Desk Agent

Holston House Nashville - The Unbound Collection by Hyatt
08.2023 - 12.2024

Sales Representative

Dibco Auto Sales
08.2022 - 06.2023

Manager

Musicville Lounge
05.2022 - 06.2023

Front Desk Agent

Home2 Suites by Hilton Nashville Downtown Convention Center
05.2022 - 10.2022

Dishwasher and Prep Cook

Hilton Nashville Green Hills
07.2019 - 09.2019

Computer Servicing and Repairing -

University of The Commonwealth Caribbean (UCC)

High School -

Excelsior High School
ANDREW LEMONIOUS