Summary
Overview
Work History
Education
Skills
Websites
Projects
References
Timeline
Generic

Andrew Leonard

Prairieville,LA

Summary

Knowledge Software Engineer experienced developing applications, databases and cloud computing solutions. Smart professional with proven troubleshooting and debugging capabilities for resolving complex technical issues. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Software Engineer position.

Overview

1
1
year of professional experience

Work History

IT Technician

VeraPro
05.2022 - 08.2022
  • Diagnosed and troubleshot hardware, software and network issues.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
  • Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
  • Maintained office PCs, networks and mobile devices.
  • Improved network efficiency by optimizing configurations and implementing necessary updates.
  • Managed 50+ computers daily.
  • Reduced system downtime by proactively monitoring and addressing potential issues in timely manner.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.

Pro-Shop Operations Assistant

Pelican Point Golf Club
07.2021 - 01.2022
  • Assisted managers in organizing tournaments and events by using golf-related computer software to implement tournament information. (GolfGenius - related software)
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Supported business growth by assisting in marketing campaigns and coordinating events.
  • Assisted over 20+ new customers in becoming new club members.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Updated database of contacts and resources for company-wide distribution.
  • Continuously improved personal knowledge of golf products and services to provide expert advice to customers seeking assistance in making informed purchases.

Education

Bachelor of Science - Computer Science (Software Engineering)

Louisiana State University
Baton Rouge, LA
05.2024

Skills

    • Java
    • Javascript
    • HTML
    • CSS
    • C
    • C
    • ReactJS
    • Unity Game Engine
      • MatLab
      • Computer Hardware
      • Microsoft Offices
      • Sales
      • Customer Relations
      • Communication
      • MySQL
      • Firebase

Projects

TypeFrog - www.typefrog.xyz

  • Created a typing game that calculates the ratio of how many words per minute a user can type. Users were allowed to create profiles, save scores, and customize their experience using different game modes and custom prompts.
  • The frontend application was created using Javascript, HTML, CSS, and React. Backend application was created using Firebase.


Tiger Tutors

  • Implemented a application where users can locate available tutors at their college based on preferred experience with educational topics. Users were allowed to leave reviews for tutors, book and cancel appointments with tutors, and message tutors when needed.
  • Created using Javascript, HTML, CSS, & React for the frontend. The backend was created using MySql.

References

Available upon request

Timeline

IT Technician

VeraPro
05.2022 - 08.2022

Pro-Shop Operations Assistant

Pelican Point Golf Club
07.2021 - 01.2022

Bachelor of Science - Computer Science (Software Engineering)

Louisiana State University

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Andrew Leonard