Andrew Lewis
Elgin,MN
Summary
I joined the United States Marine Corps in 2015 and served honorably for four years until my contracted ended in 2019. I obtained the rank of Sargent in the communications field. After the Marine Corps I moved to Washington, where I attended Washington State University in Vancouver Wa. I obtained my Bachelor's degree in Criminal Justice in the winter of 2022. While going to school I worked for various business. These include Target and Olive Garden. My main experience is in Assets Protection where I have gained skills in surveillance, deescalation, problem solving, time management, and improved my leadership ability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assets Protection Specialist (APS)
Target
01.2024 - Current
- Access and analyze behaviors of guest and team members, to promote a safe environment
- Extensive training in communication and de-escalation
- Took more of a leadership role and trained other AP team members and leaders for other stores
- Coached and mentored team members in the store resulting in promotions
- Creation of partnerships to directly impact shortage results
- Provided great customer service to guests, to promote a fun and friendly environment to shop at
- Moved and set up cameras
- Wrote reports outlining activities and results.
- Checked CCTV for evidence of shoplifting.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
Server
Olive Garden
10.2022 - 10.2023
- Provided guests with an exceptional experience while taking orders and providing food and beverages
- Ability to learn a menu and improvise on the fly
- Multitasking while serving multiple tables, helping others
- Ability to organize and efficiently manage time
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Assets Protection Specialist (APS)
Target
08.2019 - 02.2022
- Access and analyze behaviors of guest and team members, to promote a safe environment
- Extensive training in communication and de-escalation
- Trained multiple team members, moved, and installed cameras, documented incidents, and partnered with other leaders inside and outside of the store, including police officers, and the store director
- Created relationships with other leaders in the store to effectively complete tasks
- Provided great customer service to guests, to promote a fun and friendly environment to shop at
- Customer service
- Created and conducted safety meetings
- Effectively led by example
- Creatively solved problems
- Moved and set up cameras
Network Administrator
UNITED STATES MARINE CORPS
01.2015 - 01.2019
- Successfully learned how to create and maintain networks in two weeks, in order to maximize efficiency within the workplace
- Accountable for 131 Laptops and hard drives, 20 of which are secret for an eight month period
- Oversaw and maintained a helpdesk
- Identified and immediately resolved issues with network devices.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
Squad Leader
UNITED STATES MARINE CORPS
01.2015 - 01.2019
- Directly responsible for nine Marines mental, physical, and psychological well being, and able to successfully employ them to complete tasks, to accomplish a bigger mission
- Role model, mentor, coach, and friend to 45 Marines
- Taught everything from physical fitness classes to personal finance classes
- Trained and mentored personnel in combat operations and tactics.
- Maintained property and equipment inventory and crew assignments.
- Developed tailored training programs to address individual skill gaps, resulting in improved performance across the entire squad.
- Maintained discipline within the ranks by enforcing standards of conduct expected from a professional military organization consistently and fairly.
Education
Bachelor's degree - Criminal Justice
Washington State University
Vancouver, WA12.2022
High school or equivalent -
Plainview
Plainview, MN05.2014
Skills
- Problem Solving
- Communication
- Multitasking
- Leadership
- Lean Sigma Six yellow belt
- Asset protection
- Security training
- Firearms proficiency
- Investigative skills
- CCTV monitoring
- Detail-oriented
- Incident reporting
Accomplishments
Decreased shortage since employment by assessing what the needs of the store.
Certification
Lean Sigma Six yellow belt
Timeline
Assets Protection Specialist (APS)
Target
01.2024 - Current
Server
Olive Garden
10.2022 - 10.2023
Assets Protection Specialist (APS)
Target
08.2019 - 02.2022
Network Administrator
UNITED STATES MARINE CORPS
01.2015 - 01.2019
Squad Leader
UNITED STATES MARINE CORPS
01.2015 - 01.2019
High school or equivalent -
Plainview
Bachelor's degree - Criminal Justice
Washington State University
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