Andrew L. Kelly
Quincy,MA
Summary
Detail-oriented mortgage loan officer with several years of experience. Adept at planning and working with clients for long periods of time. Committed to accuracy and financial success.
Overview
9
9
years of professional experience
Work History
Mortgage Loan Officer
Crosscountry Mortgage Inc
Quincy, MA
02.2021 - Current
- Negotiated terms and conditions of loan agreements with borrowers.
- Developed relationships with real estate agents, builders and other referral sources in order to generate business leads.
- Interacted with title companies, attorneys, surveyors and other third parties involved in the loan process.
- Assessed customer financial status and credit worthiness to determine eligibility for mortgage loans.
Restaurant Manager
Fowler House Cafe
Quincy, MA
05.2023 - Current
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Provided exceptional customer service by anticipating guest needs before they arise.
Executive Director
The Duhamel Group
Marstons Mills, MA
04.2018 - 02.2021
- Organize and operate destination golf events in the United States, Caribbean and Europe
- Negotiate contracts with golf courses and resorts to ensure best possible value and experience for members
- Build relationships with members to ensure their continued participation and recruitment of additional members.
- Plan nightly social events including cocktail parties and banquet dinners
- Coordinate arrangements for associations' quarterly board meetings.
- Manage all applications and membership communications for five senior golf associations.
Branch Manager
Hertz Corporation
Allston, MA
10.2015 - 04.2018
- Recognized as a 'Top Performer' in sales in the New England Region multiple times.
- Coordinated with collaborative businesses, such as insurance companies and auto body shops.
- Managed staff scheduling, hiring and training processes.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
Education
Bachelor of Science - Recreation and Sports Management, Minor-Business Administration
Coastal Carolina University
Conway, SC05.2015
Skills
- Negotiation Tactics
- Relationship selling
- Client Account Management
- Credit evaluation
- Document Review
- Financial Analysis
- Staff Management
- Customer Engagement
Affiliations
- Quincy Youth Hockey Coach (2021-2024)
Timeline
Restaurant Manager
Fowler House Cafe
05.2023 - Current
Mortgage Loan Officer
Crosscountry Mortgage Inc
02.2021 - Current
Executive Director
The Duhamel Group
04.2018 - 02.2021
Branch Manager
Hertz Corporation
10.2015 - 04.2018
Bachelor of Science - Recreation and Sports Management, Minor-Business Administration
Coastal Carolina University
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