Operations professional with track record of maintaining high standards and delivering results in production environments. Proven ability to ensure smooth operations and uphold stringent safety protocols. Known for strong collaboration skills and adaptability to changing demands, with focus on precision and problem-solving.
Overview
13
13
years of professional experience
Work History
Operator II
City of Tulsa - Sewer Dept
Tulsa, Ok
06.2024 - Current
Conducted regular assessments of equipment and to ensure compliance with safety standards.
Inspected products and machines to maintain quality and efficiency.
Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Assisted in ensuring safety protocols are maintained, and promoting safer working environment.
Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Assists with the use of specialized sewer maintenance, mechanical and construction equipment such as McElroy fusion machine & Hammerhead Hydroguide Winch.
General Manager
Sky Leaf
Tulsa, OK
12.2022 - 03.2024
Regulatory Compliance: Ensured adherence to local, state, and federal regulations affecting operations within the facility.
Conducted routine safety audits, identifying hazards promptly to maintain compliance with industry safety standards.
Maintained professional, organized, and safe environment for employees and patrons.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Sales Manager
10 Gym
Broken Arrow, OK
02.2019 - 12.2022
Trained staff on customer service best practices to elevate overall member satisfaction levels.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Cultivated a strong team atmosphere through effective communication and collaboration among diverse staff members.
Monitored equipment maintenance schedules, ensuring all machinery remained safe and in top working condition.
Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
General Manager
Planet Fitness
07.2016 - 02.2019
Cultivated a strong team atmosphere through effective communication and collaboration among diverse staff members.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Assisted in recruiting, hiring and training of team members.
Ensured compliance with all industry regulations by staying up-to-date on changes in legislation affecting the fitness industry.
Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
Carpenter
Sooner Construction
Tulsa, Ok
03.2013 - 06.2016
Maintained a clean, organized workspace adhering to safety protocols, promoting a positive work environment.
Demonstrated close attention to detail to verify quality and accuracy of work.
Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.
Assisted in site preparation and cleanup activities to ensure efficient project workflow and minimize disruptions for clients or other construction teams.
Discarded debris and disposed waste to maintain cleanliness and quality standards.
Operated forklifts and other heavy equipment such as Skid-steer.