Andrew Marconi
Sacramento,CA
Summary
I am a Veteran Bartender with a genuine admiration for the Food and Beverage Industry. This includes an intuitive ability to engage with guests, which has led to a progressive experience in the Service and Hospitality Industry ranging from casual to high end environments. I am a fun, friendly, fast paced team player whom consistently contributes to dynamic staffs at both high-volume and continuing customer based establishments. I have acquired an extensive knowledge of craft and trending spirits and am committed to providing excellent guest experiences in every environment. Though not listed, my experience also includes Paragary's Group Restaurants, Lowbrau, Ruth's Chris, Bergerac and Palm House SF, and Rock Bottom in La Jolla.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Ground Service Agent
Alaska Air Group
Sacramento, CA
10.2023 - Current
- Adhered strictly to safety protocols while performing duties on the airfield.
- Verified accuracy of flight manifests prior to departure of each flight.
- Communicated effectively with pilots, cabin crew members and other airport staff when necessary.
- Maintained operations compliance with FAA, TSA and airport regulations.
Flight Attendant
United Airlines
San Francisco, CA
03.2023 - 10.2024
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
- Executed menu and drink orders to meet preferences of passengers.
- Completed paperwork related to passenger manifests accurately after each flight.
Flight Attendant
Alaska Airlines
Seattle, WA
04.2022 - 11.2023
- Participated in pre-flight briefings to discuss flight details, weather and service plans.
- Instructed passengers on safety and emergency procedures and answered questions related to flight.
- Followed safety, passenger and supply pre-flight checklists.
- Administered and coordinated emergency procedures or care, enhancing onboard safety.
Bartender
Formaggio by the Marriott
Rancho Cordova, CA
08.2017 - 03.2020
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
Bartender
The Bolt LLC
Sacramento, CA
07.2014 - 03.2020
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Bartender
Hilton
Sacramento, CA
03.2014 - 07.2017
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Upsold customers from shelf to premium brands to help boost sales.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
FormaggioBartender
The Mercantile Saloon
Sacramento, CA
03.2006 - 07.2014
- Poured wine, beer and cocktails for patrons.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Balanced daily registers and generated sales reports for management.
- Completed regular bar inventories and daily requisition sheets.
Bartender
The Depot and Badlands
Sacramento, CA
06.2002 - 03.2006
- Performed opening and closing duties including restocking supplies.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Provided drink suggestions to customers based on their preferences.
Skills
- Safety awareness
- Operational Efficiency
- Standards Compliance
- Effective Communication
- Adaptability and Flexibility
- Multitasking and Prioritization
- Hospitality and Guest Services
- Bar Operation and Logistics
Affiliations
- Active in my Community
- Passionate of all things Fitness
- DIY Projects Enthusiast
Certification
- FAA Flight Card
- ABC Leads Certified
- TIPS Certified
References
- Joshua Schrieber, Former Manager, The Distillery (916) 627-7980
- Amy Starr, Former Manager, The Mercantile Saloon (916) 416-2151
- Katie Sharp, Former Manager, The DoubleTree (916) 7187-007
Timeline
Ground Service Agent
Alaska Air Group
10.2023 - Current
Flight Attendant
United Airlines
03.2023 - 10.2024
Flight Attendant
Alaska Airlines
04.2022 - 11.2023
Bartender
Formaggio by the Marriott
08.2017 - 03.2020
Bartender
The Bolt LLC
07.2014 - 03.2020
Bartender
Hilton
03.2014 - 07.2017
FormaggioBartender
The Mercantile Saloon
03.2006 - 07.2014
Bartender
The Depot and Badlands
06.2002 - 03.2006
- FAA Flight Card
- ABC Leads Certified
- TIPS Certified
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