Andrew Martinez
San Diego,CA
Summary
Hardworking employee .Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
Work History
Sales Advisor
H&M Clothing Company
11.2019 - 02.2020
- Responded to in-person and telephone requests for information about company offerings.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Demonstrated features, answered questions and offered solutions.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
Pesticide Applicator
Lloyd Pest Control
11.2017 - 11.2018
- Combined chemicals and mixed fertilizers, carefully observing all manufacturer instructions, to create proper mixtures and maintain safety.
- Treated areas with pesticides to alleviate bugs and other pests and destroy weeds.
- Observed company safety guidelines and maintained tight timetables when applying chemicals, lifting heavy objects and operating equipment.
- Delivered exemplary service to all customers, encouraging repeat business, positive feedback and long-term loyalty.
Collections Specialist
A&L Financial
09.2017 - 11.2017
- Recorded all information regarding financial status of customers.
- Maintained high volume of calls to meet demands of busy group.
- Achieved performance goals on consistent basis.
- Negotiated to collect balance in full.
Access Control Officer
Action Property Management Inc.
01.2017 - 09.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Kept check-in area clean and neat at all times.
Food Runner
Marriott Marquis Marina
11.2015 - 11.2016
- Delivered food items to tables ensuring each restaurant patron received correct order.
- Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Assisted servers with table settings and beverage refills to support high-volume shifts.
Labor Worker
Staffing Agency’s
07.2015 - 09.2015
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Efficiently prepared job sites by removing debris and setting up materials and tools.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Mover
Vector Moving Company
04.2015 - 07.2015
- Moved furniture and boxes using utility dolly and truck ramp.
- Kept storage areas organized, clean and secure to fully protect company assets.
Busser
Red Lobster
08.2012 - 01.2014
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Cashier
Albertsons
01.2010 - 08.2012
- Reviewed and resolved differences between accounting information and cash drawer.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Education
High School Diploma -
Mar Vista Senior High School
Imperial Beach, CAGeneral Education -
Southwestern College
Chula Vista, CASkills
- Sales Experience
- Expense Reporting
- Cash Handling
- Sales
- Customer Retention Abilities
- Upselling Techniques
- Problem-Solving Strengths
- Speaking Clearly
- Persuasive Negotiations
- Effective Presentations
Timeline
Sales Advisor
H&M Clothing Company
11.2019 - 02.2020
Pesticide Applicator
Lloyd Pest Control
11.2017 - 11.2018
Collections Specialist
A&L Financial
09.2017 - 11.2017
Access Control Officer
Action Property Management Inc.
01.2017 - 09.2017
Food Runner
Marriott Marquis Marina
11.2015 - 11.2016
Labor Worker
Staffing Agency’s
07.2015 - 09.2015
Mover
Vector Moving Company
04.2015 - 07.2015
Busser
Red Lobster
08.2012 - 01.2014
Cashier
Albertsons
01.2010 - 08.2012
High School Diploma -
Mar Vista Senior High School
General Education -
Southwestern College