Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ANDREW MARTINEZ

WAUKEGAN,IL

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Overview

9
9
years of professional experience

Work History

Part Time Supervisor

LEGO
Gurnee, IL
08.2022 - Current
  • Helped lead a team of around 14 employees, ensuring that high productivity and quality standards were met.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Created window and in-store displays to promote new product launches.
  • Ensured all signage was up-to-date and accurately reflected current promotions.

General Merchandise

Target
Lake Bluff, IL
03.2019 - 08.2022
  • Verified shipments by checking received items against invoices.
  • Boosted sales with well-stocked, well-organized and attractive displays.
  • Efficiently ran and completed online orders.
  • Grabbed customer attention with merchandising and accurate signage.
  • Dealt with damaged and defective items, including coordinating vendor returns.
  • Located out-of-stock and rare items for customers by carefully checking warehouse and off-site locations.

Key Holder

Abercrombie and Fitch
Gurnee, IL
09.2016 - 03.2019
  • Counted and balanced drawers and armed alarm system as part of store opening and closing.
  • Handled store opening and closing with consistent attention to established requirements.
  • Managed staff training to meet service and performance standards.
  • Coordinated smooth front-end operations, monitoring and managing front-line employee work.
  • Managed expenses, labor hours and promotional initiatives to meet profit goals.
  • Organized stock room and checked inventory for accurate labeling, logical placement and neat arrangement.

Education

High School diploma -

Waukegan High School
Waukegan, Il
06.2016

Skills

  • Inventory organization
  • Sales support
  • Team building
  • Staff oversight
  • Customer service leadership
  • Employee training
  • Mentoring staff

Languages

Spanish
Professional

Timeline

Part Time Supervisor

LEGO
08.2022 - Current

General Merchandise

Target
03.2019 - 08.2022

Key Holder

Abercrombie and Fitch
09.2016 - 03.2019

High School diploma -

Waukegan High School

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