Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Andrew Masoud

Summary

Dependable bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Someone who is enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Also detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience
2
2
Certification
1
1
Language

Work History

Server/Bartender

Penne Pomodoro
08.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Bartender

Thirsty Lion Gastropub
01.2022 - 09.2022
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

Springhill Suites Marriott
08.2021 - 12.2021
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Assisted with inventorying beverage stock and bar supplies.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Maintained impeccably clean, attractive and well-stocked bar area.

Education

Bachelor of Science - Interdisciplinary Studies

University of North Texas
Denton, TX
12.2023

Skills

  • Food Running
  • Guest Engagement
  • Beverage Preparation
  • Table Bussing
  • Service Prioritization
  • Dining Area Maintenance
  • Table Setting Knowledge
  • Attention to Detail
  • Allergy Awareness
  • Professional Appearance
  • Time Management
  • Cleanliness Standards
  • Effective Communication
  • Wine Service

Certification

TABC

Food-Handlers

Interests

Sports, Board Games, Video Games, Food, Sweets, Gatherings

Timeline

Server/Bartender

Penne Pomodoro
08.2022 - Current

Bartender

Thirsty Lion Gastropub
01.2022 - 09.2022

Bartender

Springhill Suites Marriott
08.2021 - 12.2021

Bachelor of Science - Interdisciplinary Studies

University of North Texas

Similar Profiles

CREATE PROFILE
Andrew Masoud