Career advancementCompany CulturePersonal development programs
Summary
Hardworking and reliable worker with strong ability in teaching and overcoming challenges. Offering knowledge, effort and adaptability. Highly organized, proactive and punctual with team-oriented mentality.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Financial Assistant Intern
Federal Hill Financial
Bristol, CT
05.2025 - 08.2025
We worked on improving my financial knowledge for the security industry essentials certification, customer service skills answering calls, and I used organizational skills to smooth operations.
Customer Service Representative
Ocean state job lot
Bristol, CT
05.2023 - 11.2024
Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Responded to customer requests for products, services, and company information.
Trained staff on operating procedures and company services.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Customer Service Representative
Bed Bath & Beyond
Avon, CT
06.2020 - 08.2022
Responded to customer requests for products, services, and company information.
Maintained up-to-date knowledge of product and service changes.
Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Met customer call guidelines for service levels, handle time and productivity.
Ski Instructor
Ski Sundown
New Hartford, CT
12.2019 - 03.2021
Led instructional classes for people who wanted to learn the fun pastime of skiing and to protect recreational users from dangerous situations.
Patrolled to identify anyone needing assistance and offered immediate care.
Collaborated closely with team to identify issues and quickest methods for remediation.
Contacted emergency personnel and provided aid while waiting for further assistance.
Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
Educated athletes in rules, strategies, sportsmanship and performance principles.
Established clear benchmarks for performance and monitored individual and team progress.
Education
Associate of Business Administration - Business Management
Plymouth State University
Plymouth, NH
08.2022 - 05.2026
Skills
Multitasking and organization
Time Management
Organizational management
New business development
Effective communication
Timeline
Financial Assistant Intern
Federal Hill Financial
05.2025 - 08.2025
Customer Service Representative
Ocean state job lot
05.2023 - 11.2024
Associate of Business Administration - Business Management
Financial Assistant Intern at Bureau De L'Ordonnateur National Des Fonds De Développements EuropéensFinancial Assistant Intern at Bureau De L'Ordonnateur National Des Fonds De Développements Européens