Overview
Work History
Education
Skills
Timeline
Generic

Andrew McCarthy

North Palm Beach,FL

Overview

16
16
years of professional experience

Work History

Recreation Assistant

Village Of North Palm Beach
06.2023 - Current
  • Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
  • Responded to public inquiries to provide information about programs and facilities.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.

Business Owner/Operator

Lawnmower Headquarters
01.2013 - 06.2022
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Trained and motivated a staff of 12+ employees to perform daily business functions.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Input income and expense details into database to track business finances and address variances.

Director of Sales and Marketing

AKT Enterprises
02.2010 - 12.2012
  • Developed positive, performance-based internal sales and marketing culture to include mentoring staff of 10+ employees.
  • Monitored sales team performance, analyzed sales data and reported information to area managers.
  • Developed and implemented automated online approval and order tracking to improve customer experience while reducing staff's phone and e-mail time away from sales
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.

Manager of Operations

AKT Enterprises
06.2008 - 02.2010
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

Associate of Arts - Business

University of Central Florida
Orlando, FL

High School Diploma -

St. Thomas Aquinas High School
Fort Lauderdale, FL

Skills

  • Approachable and Outgoing
  • Adaptable and Flexible
  • Leadership and Personnel Development
  • Manage and Create New Projects

Timeline

Recreation Assistant

Village Of North Palm Beach
06.2023 - Current

Business Owner/Operator

Lawnmower Headquarters
01.2013 - 06.2022

Director of Sales and Marketing

AKT Enterprises
02.2010 - 12.2012

Manager of Operations

AKT Enterprises
06.2008 - 02.2010

Associate of Arts - Business

University of Central Florida

High School Diploma -

St. Thomas Aquinas High School

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Andrew McCarthy