ANDREW MCCARTY
Sanger,CA
Summary
Dedicated food service and retail expert with over 11 years of experience overseeing department operations, inventory management, and customer satisfaction. Skilled in monitoring inventory quality, managing cashier teams, and orchestrating daily operations to uphold product freshness. Known for cultivating positive customer relationships through attentive service and product knowledge. Proficient in implementing pricing strategies and environmental safety measures to ensure customer satisfaction and loyalty. Experienced in mentoring teams, enhancing efficiency, and maintaining optimal stock levels.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Produce Supervisor
Grocery Outlet
12.2024 - 01.2025
- Oversaw the produce department operations at Grocery Outlet via inventory management and customer satisfaction.
- Monitored temperature, moisture levels, cleanliness, and freshness of inventory.
- Managed Cashier team members in transaction sales, refunds, and alcohol sales compliance.
- Orchestrated daily operations, stock rotation, and cleaning to uphold consistent product freshness.
- Cultivated positive customer relationships through attentive service and expert product knowledge, fostering lasting loyalty.
Grocery Department Head
Grocery Outlet
10.2023 - 12.2024
- Mentored team members on product placement strategies, boosting efficiency and standards.
- Enhanced customer retention by 8% through personalized recommendations.
- Managed daily inventory to maintain optimal stock levels.
- Implemented First-in, First-out rotation to minimize waste and foster team development.
Grocery Stocker
Grocery Outlet
06.2020 - 10.2023
- Enhanced product availability and quality in the grocery department.
- Offered attentive customer assistance with product location and loading services to boost satisfaction and loyalty by 2%.
- Orchestrated daily stock rotations and freshness inspections to maintain superior quality.
- Improved customer satisfaction by 2% through pricing strategies and environmental safety measures.
Salad and Sandwich Maker
Panera Bread
10.2019 - 05.2020
- Executed precise portion control and ingredient measurement to maintain consistent quality across all menu items.
- Provided friendly service, ensured timely meal delivery, and accommodated customer customization requests to enhance customer satisfaction.
- Followed safety, sanitation, and closing procedures with a 100% success rate.
- Demonstrated expertise in preparing high-quality salads and sandwiches.
Cook's Assistant
Fresno State University Dining Hall
07.2018 - 03.2020
- Improved dining experience for 500+ students by coordinating kitchen operations efficiency to reduce wait times.
- Maintained food safety for 100% of daily meals by monitoring temperatures and ensuring compliance with health regulations.
- Streamlined operations by upholding cleanliness standards, supporting equipment, and ensuring continuous service.
- Assisted in kitchen operations to enhance dining experiences and maintain food safety standards for a large student population.
Grill Cook and Cook's Assistant
Fresno State University Dining Hall
07.2016 - 07.2018
- Enhanced meal consistency by utilizing precise temperature control techniques for 500+ students.
- Streamlined workflow during rush periods by coordinating with kitchen staff to improve service efficiency by 3%.
- Employed cleaning and sanitation protocols for kitchen, grill, and prep areas.
- Optimized meal preparation and service efficiency for a large student body.
Grill Cook
Fresno State University Dining Hall
07.2015 - 07.2016
- Created dishes using precooked items, ensuring food safety and quality standards.
- Collaborated with kitchen staff to streamline operations and enhance efficiency.
- Ensured compliance with health and safety regulations at all times.
- Uphold high standards of food presentation and customer satisfaction.
Salad Bar Attendant
Fresno State University Dining Hall
12.2014 - 07.2015
- Maintained salad bar freshness and safety by controlling moisture and regulating temperature.
- Ensured cleanliness and organization of the salad bar area.
- Provided exceptional customer service to students.
- Followed sanitation guidelines to uphold food safety standards.
- Monitored inventory levels and replenished items as needed.
Education
Bachelors of Science - undefined
Fresno State University
FresnoSkills
Safety & Sanitation Guidelines
Certification
Food Handlers
Timeline
Food Handlers
04-2025
Produce Supervisor
Grocery Outlet
12.2024 - 01.2025
Grocery Department Head
Grocery Outlet
10.2023 - 12.2024
Grocery Stocker
Grocery Outlet
06.2020 - 10.2023
Salad and Sandwich Maker
Panera Bread
10.2019 - 05.2020
Cook's Assistant
Fresno State University Dining Hall
07.2018 - 03.2020
Grill Cook and Cook's Assistant
Fresno State University Dining Hall
07.2016 - 07.2018
Grill Cook
Fresno State University Dining Hall
07.2015 - 07.2016
Salad Bar Attendant
Fresno State University Dining Hall
12.2014 - 07.2015
Bachelors of Science - undefined
Fresno State University