Andrew McCray Jr
Granada,CO
Summary
Dynamic General Site Manager with extensive experience at LV Petroleum, excelling in employee training and team building. Proven track record in enhancing operational performance through effective communication and conflict resolution. Successfully implemented safety protocols, fostering a culture of compliance and quality. Recognized for mentoring staff and optimizing schedules to achieve organizational goals.
Overview
10
10
years of professional experience
Work History
General Site Manager
LV Petroleum
Lamar, CO
08.2024 - Current
- Provided training and development opportunities for team members, enhancing team capabilities.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Created team member schedules and delegated assignments.
- Monitored worksite personnel to maintain high levels of quality and performance.
- Maintained safe operating compliance and verified that operations met best practice standards.
General Manager
Pilot Flying J Travel Center
Terre Haute, IN
11.2020 - 08.2024
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Administered employee discipline through verbal and written warnings.
- Recruited, interviewed and hired qualified staff for open positions.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Delegated work to staff, setting priorities and goals.
Store Manager
Family Dollar
Peoria, IL
10.2019 - 11.2020
- Established customer service standards and monitored staff compliance.
- Updated and maintained store signage and displays.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Resolved customer complaints in a timely manner.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Assistant Store Manager
Home Depot
Peoria, IL
03.2015 - 10.2019
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Some College (No Degree) - Business Management
Indiana State University
Terre Haute, INSkills
- Employee training
- Team building
- Conflict resolution
- Effective communication
- Time management
- Schedule management
Accomplishments
I have received Recognition for being #1, in the Division and Region, of 125 stores, for 100% across the board in Big 3 results.
I have received Recognition for being #1, in the Company (Pilot Flying J), for having the top performance store selling Subway Series, in a QSR.
Timeline
General Site Manager
LV Petroleum
08.2024 - Current
General Manager
Pilot Flying J Travel Center
11.2020 - 08.2024
Store Manager
Family Dollar
10.2019 - 11.2020
Assistant Store Manager
Home Depot
03.2015 - 10.2019
Some College (No Degree) - Business Management
Indiana State University
Similar Profiles
Rodolfo Heredia HerreraRodolfo Heredia Herrera
Assistant Store Manager at LV PetroleumAssistant Store Manager at LV Petroleum
Nikoleta PapadopoulosNikoleta Papadopoulos
District Manager/Trainer at LV PetroleumDistrict Manager/Trainer at LV Petroleum
Noah WoodNoah Wood
Certified New Store Opener - Certified Trainer at LV Petroleum QSR'sCertified New Store Opener - Certified Trainer at LV Petroleum QSR's