Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Andrew McDonough

Andrew McDonough

Summary

An outcomes-driven, strategic leader and problem solver with over a decade of of success leading major enterprise initiatives. Extensive experience developing and implementing tactical and strategic plans for both operational and technical efforts in close coordination with executive leadership.

Overview

12
12
years of professional experience

Work History

Director, Strategic Initiatives

SanMar
04.2024 - Current
  • Lead the 20-person Enterprise Project Management Office, SanMar's strategic execution department, which owns the discovery, planning, and management of initiatives involving more than 2 departments and at least a $75,000 expense.
  • Spearhead the development and maintenance of the enterprise portfolio and strategic planning process, ensuring project prioritization and resource allocation align with corporate goals.
  • Collaborate quarterly with executive leadership and business and IT directors on strategic planning efforts, setting clear objectives and driving alignment on organizational priorities.
  • Maintain and enforce project intake, approval, and governance processes to enhance efficiency, transparency, and consistent decision-making across the organization.
  • Oversee strategic programs including the ERP, Global Supply Chain, Order to Cash, Digital Sales, Backoffice, Decorated Order Solution, and Warehouse Automation.
  • Appointed by leadership as a key stakeholder for SanMar's 2025 IN-VEST initiative, focused on enhancing project management, strategic planning, and technology delivery processes to drive alignment, consistency and accountability across cross-functional teams.

Senior Technical Program Manager

SanMar
05.2021 - 04.2024
  • Built, managed, and executed the supply chain operational and technical roadmap in partnership with global supply chain leadership.
  • Led the implementation of the Infor Nexus supply chain management system and two subsequent rollouts in order to increase transparency, efficiency, and reliability for the growing SanMar supply chain. In the first year, SanMar issued over $1 billion in purchase orders to vendors and shipped and invoiced over $500 million of product on the Infor Nexus platform. Post-implementation, continued to serve as the Infor Nexus Product Manager responsible for building and maintaining the system roadmap, driving enhancement delivery, and managing the vendor partnership.
  • Led the implementation of SanMar's Intelligent Automation platform for email order entry, a program that saved the manual entry of over 300,000 orders in the first year.
  • Built and executed a strategic plan to solve a critical warehouse capacity shortage. Through close coordination with executive leadership and the Production Planning, Logistics, and Distribution directors, enabled SanMar to avoid reaching maximum warehouse capacity, manage a container backlog at ports of entry, and launch two new warehouses comprising 1.4 million square feet.
  • Collaborated on the redesign of the project intake, management, and reporting processes at SanMar, as well as the organizational transition to the Agile scrum project management methodology.

Senior Consultant

Point B
10.2020 - 04.2021
  • From February 2021 to April 2021 (when hired as an FTE at SanMar), functioned as the Project Director while leading two key strategic technology
    projects: the implementation of the Infor Nexus supply chain management system and the implementation of SanMar's Intelligent Automation
    platform for email order entry.
  • From September 2020 to February 2021, functioned as the ERP Program Manager at SanMar. Partnered with IT leadership to design and implement
    a strategy to fulfill three goals: alleviate the backlog of requirements and defect fixes awaiting deployment, implement a major pricing
    enhancement, and launch a three-version Microsoft Dynamics 365 Finance & Operations (F&O) ERP upgrade.

Consultant

Point B
08.2019 - 10.2020
  • Contracted by SanMar to help launch a Microsoft Dynamics 365 F&O ERP implementation. From September 2019 until September 2020, functioned
    as Senior IT Project Manager for the implementation.
  • Oversaw the Data Warehouse, Data Migration, and Batch Job workstreams, while also managing the respective teams of developers, business
    analysts, and quality assurance resources. Led requirements gathering, build, testing, deployment, defect management, project launch, and
    software optimization.
  • Ultimately achieved successful ERP launch and stabilization, and strong performance resulted in SanMar extending contract three times after the
    expiration of the original statement of work.

Customer Relationship Manager

Epic Systems
07.2018 - 07.2019
  • Collaborated with IT and financial leadership from Main Line Health and Palos Health to build a strategy for system optimization benchmarked against KPIs.
  • Ensured ongoing customer success through regular collaboration with customer leadership regarding Epic initiatives and system improvement opportunities.

Install Success Director

Epic Systems
12.2017 - 07.2019
  • Oversaw all Hospital Billing implementations to ensure not only a successful go-live, but also overall hospital financial success.
  • Managed escalations for at-risk or off-track projects and partnered with project teams to build and execute strategic plans to turn around these
    implementations.
  • Solicited customer feedback to guide product roadmap build and application development.

Team Lead (People Manager)

Epic Systems
10.2016 - 07.2019
  • Managed an internal team of 3-5 implementers through one-on-one meetings, performance reviews, feedback, project staffing, and career development.

Application Manager

Epic Systems
06.2016 - 07.2019
  • Led Epic's Hospital Billing EHR implementation at Trinity Health and the Mayo Clinic.
  • Partnered with operational and IT leadership to design and implement a system flexible and scalable enough to increase financial performance
    while also bringing numerous hospitals located across the country onto a single, integrated Revenue Cycle platform.
  • Served as the primary Hospital Billing point of contact for operational and IT leadership.
  • Responsible for establishing KPIs used to measure post-launch revenue cycle system performance.
  • Mentored and supported multiple Application Coordinators through knowledge sharing and regular feedback.

Application Coordinator

Epic Systems
07.2013 - 06.2016
  • Managed the Hospital Billing EHR implementation at the MD Anderson Cancer Center.
  • Responsible for project plan creation, led project discovery with operational stakeholders, and served as the primary point of contact for the IT
    analyst team for build, testing, and training curriculum development.

Education

Bachelor of Arts - Political Science and German

University of Notre Dame
05.2013

Skills

  • Strategic Planning
  • Program Management
  • Product Management
  • Project Management (multiple SDLC methodologies)
  • Turnaround Management
  • Team Leadership and Cross-Functional Collaboration
  • Executive Communication
  • Coaching and Career Development
  • Data Analysis and Analytics
  • Microsoft Office and Multiple Project Management Tools (Azure DevOps, Smartsheet, Jira)

Interests

Offensive Coordinator, West Seattle High School

  • High school football quarterback coach since 2021 and offensive coordinator since 2023
  • Beta participant for Gametime AI, a football analytics software, during the 2024 season


Staff Contributor, Irish Breakdown

  • Freelance staff contributor for Irish Breakdown, a Notre Dame football-focused Athlon Sports website, since July 2021
  • Responsible for writing multiple weekly features during the football season

Timeline

Director, Strategic Initiatives

SanMar
04.2024 - Current

Senior Technical Program Manager

SanMar
05.2021 - 04.2024

Senior Consultant

Point B
10.2020 - 04.2021

Consultant

Point B
08.2019 - 10.2020

Customer Relationship Manager

Epic Systems
07.2018 - 07.2019

Install Success Director

Epic Systems
12.2017 - 07.2019

Team Lead (People Manager)

Epic Systems
10.2016 - 07.2019

Application Manager

Epic Systems
06.2016 - 07.2019

Application Coordinator

Epic Systems
07.2013 - 06.2016

Bachelor of Arts - Political Science and German

University of Notre Dame

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Andrew McDonough