Overview
Work History
Education
Skills
Timeline
Summary
Generic

Andrew McHale

Providence,RI

Overview

6
6
years of professional experience

Work History

Security Officer / Front Desk Concierge

McAuley Village
01.2022 - Current
  • Validate "Government Issued" ID cards.
  • Greet all guests and residents promptly upon arrival.
  • Maintain clean and organized work area.
  • Resolve any issues swiftly and calmly.
  • Communicate with Police/Fire/EMS when necessary.
  • Monitor CCTV systems at all times.
  • Perform rounds hourly to ensure safety of all patrons.

Security Guard

N.E.S. Security Solutions
07.2018 - Current
  • Operate metal detectors and wands.
  • Validate "Government Issued" ID cards.
  • Effectively perform pat downs of individuals to check for any potential contraband.
  • Secure premises and personnel by patrolling property.
  • Respond immediately to any incidents and effectively communicate with your team by radio.
  • Report suspicious activities and persons to law enforcement.
  • Remain calm, assertive, and mindful during stressful situations.
  • Act quickly during emergency situations to reduce opportunity for damage and injury

Education

Associates Degree -

Community College of Rhode Island
Warwick, RI
05.2023

Skills

  • Possesses strong and effective communication and interpersonal skills
  • Punctual, Hardworking, Diligent
  • Exhibits honest and ethical behavior and a positive moral character
  • A comprehensive outlook which enables me to see situations in their entirety when making decisions and executing tasks
  • Proficient with Microsoft Windows as well as Apple IOS
  • 20 years experience using Microsoft Word, Excel, PowerPoint, Photoshop etc
  • Experience keeping a calm demeanor in Emergency Situations
  • Effective Conflict Resolution skills

Timeline

Security Officer / Front Desk Concierge

McAuley Village
01.2022 - Current

Security Guard

N.E.S. Security Solutions
07.2018 - Current

Associates Degree -

Community College of Rhode Island

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

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Andrew McHale