Qwayshanae Jackson
San Bernardino,CA
Summary
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
5
5
years of professional experience
Work History
Elderly Caretaker
IHSS Adult Services Program
San Bernardino, CA
08.2020 - Current
- Performed light housekeeping duties such as laundry, dusting, vacuuming.
- Provided personal care for elderly clients, including bathing, toileting and dressing.
- Maintained a clean and safe environment in the home setting.
- Prepared meals and snacks according to dietary requirements.
- Helped with mobility issues by providing physical support.
- Responded quickly in emergency situations.
- Developed relationships with clients based on trust, respect, dignity, compassion.
Sales Associate/Cashier
Rainbow Shops
San Bernardino, CA
03.2022 - 01.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Security Supervisor
Allied Universal Security Services
San Bernardino, CA
07.2019 - 09.2022
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Supervised property entrances and exits and monitored employee safety.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
Education
GED -
ABC Adult School
Cerritos, CA10-2017
guard card G-6286265 - Security And Loss Prevention Services
LACOS SECURITY TRAINING
Los Angeles, CA08-2016
Skills
- Access Control
- CCTV Surveillance
- CCTV Monitoring
- Incident Reporting
- General Security
- Detail Oriented
- Interior and Exterior Patrol
- Goal-Oriented
- Service-Oriented
- Time Management
- Written and Oral Communication Skills
- Problem-Solving
- Customer Service
References
References available upon request.
Timeline
Sales Associate/Cashier
Rainbow Shops
03.2022 - 01.2023
Elderly Caretaker
IHSS Adult Services Program
08.2020 - Current
Security Supervisor
Allied Universal Security Services
07.2019 - 09.2022
GED -
ABC Adult School
guard card G-6286265 - Security And Loss Prevention Services
LACOS SECURITY TRAINING
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