Knowledgeable Facilities Manager articulate in communication and decisive in leadership. Smoothly runs preventive maintenance programs, effectively manages vendor relationships such as security, janitorial, food services, and manages reception services and general affairs. Strategic leader with extensive project management experience, an analytical problem solver with a strong focus on delivering projects on time and on budget. Successfully managed an ISO 14001 Environmental Management System for multiple locations, ensuring legal and regulatory compliance, continuous improvement, and collecting and analyzing environmental data such as CO2 emissions to support reduction objectives. Highly focused on EHS management to minimize risk to employees and the organization.
Overview
41
41
years of professional experience
Work History
Facilities Manager
Canon Information Technology Services, Inc.
04.1997 - Current
Manage security and access control systems by overseeing surveillance, intrusion, and card access systems.
Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
Drove continuous improvement of processes and systems operation.
Manage corporate ISO compliance with zero findings in external certification audits in 12 years. Create sustainable improvement initiatives for efficient use of energy.
Utilize preventive maintenance programs and regular inspections to minimize downtime and manage costs.
Manage extensive construction and renovation projects.
Lead cross-functional teams to complete complex company projects on time and within budget constraints.
Evaluate facility operations and personnel for safety and health regulations compliance.
Interview, hire, and train qualified maintenance employees.
Conduct regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
Coordinate events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
Direct tenant improvements to meet contractual demands and update building areas.
Control expenses to meet budget requirements.
Provide mentorship and guidance to junior staff members, fostering positive work environment that promoted professional growth.
Establish emergency response procedures, effectively managing crisis situations with minimal disruption to operations.
Collaborate with stakeholders to develop capital improvement plans that aligned with organizational goals and budgets.
Develop and oversee multi-million dollar budgets and work within cost restraints.
Maintain regulatory compliance by staying up to date on relevant laws, codes, standards, such as OSHA requirements.
Oversee all aspects of equipment installation, maintenance, and repair for both internal and external services.
Demonstrate strong organizational and time management skills while managing multiple projects.
Company Spirit Award national recognition winner.
Coordinate space planning efforts to optimize facility usage and accommodate changing business needs
Enhanced building security with the installation of access control systems, surveillance cameras, and improved lighting
Maintained regulatory compliance by staying up-to-date on relevant laws, codes, standards, such as OSHA requirements
Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes
Lead cross-functional teams to complete complex facility projects on time and within budget constraints
Led cross-functional teams to complete complex facility projects on time and within budget constraints
Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations
Collaborated with stakeholders to develop capital improvement plans that aligned with organizational goals and budgets
Reduced energy consumption through regular audits and implementation of energy-saving initiatives
Utilized benchmarking data to identify best practices in the industry, leading continuous improvement initiatives within the facilities management team
Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes
Implemented waste reduction initiatives by introducing recycling programs and partnering with environmentally responsible vendors
Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects
Developed and implemented safety protocols, resulting in reduced workplace accidents and increased employee satisfaction
Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems
Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers
Coordinated space planning efforts to optimize facility usage and accommodate changing business needs
Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work
Established emergency response procedures, effectively managing crisis situations with minimal disruption to operations
Provided mentorship and guidance to junior staff members, fostering a positive work environment that promoted professional growth
Created management reports outlining important facility statistics
Analyzed building control and HVAC system performance and recommended improvements
Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services
Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances
Performed start-up functions on systems based on project plans, specifications and contract documents
Evaluated facility operations and personnel for safety and health regulations compliance
Created sustainable improvement initiatives for efficient use of energy
Accounted for building usage and organizational needs when planning maintenance activities
Supervised staff of 10 in day-to-day activities
Directed tenant improvements to meet contractual demands and update building areas
Supervised staff of 10 in day-to-day activities
Controlled expenses to meet budget requirements
Drove continuous improvement of processes and systems operation
Maintained HVAC, temperature control, electrical and building automation systems
Responded to building emergencies and managed repairs
Documented records on pricing, energy consumption and activity reports
Coached and mentored associate installation specialists in system installation
Interviewed, hired, and trained qualified maintenance employees
Led corporate initiatives such as developing and implementing Sales and Marketing Training program
Investigated problems and determined appropriate remedies
Conducted [Timeframe] inspections of facility grounds, external structure, systems, and equipment
Led facility management staff and consultants in producing business plan that focused on facility operations
Operations Supervisor
Baxter Healthcare Corporation
02.1987 - 01.1997
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Managed internal operational standards and productivity targets.
Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
Motivated and trained employees to maximize team productivity.
Managed annex building Operations dedicated to ordering, shipping, receiving medical fluid supplies such as Saline.
Tracked company equipment, tools and technology to manage inventory.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Managed inventory for multiple warehouse locations
Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Team leader on project to pick and deliver custom medical supply orders for regional hospital systems to simplify ordering and manage costs.
Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
Self-motivated, with strong sense of personal responsibility.
Adaptable and proficient in learning new concepts quickly and efficiently.
General Manager
Dominos Pizza Inc.
03.1983 - 01.1987
Introduced new methods, practices, and systems to reduce turnaround time.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning for multiple stores in Hampton Roads area.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Manager of the year recipient
Education
Some College (No Degree) - Business
Tidewater Community College
Virginia Beach, VA
05.2001 -
High School Diploma -
Bayside High School
Virginia Beach, VA
06.1982 - 06.1982
Skills
MS Office/CAD
Strategic Planning
Space Planning
Service contracts management
Environmental Compliance
Project Management
Budget Administration
Accomplishments
I have led project teams in the successful commissioning and decommissioning of multiple satellite office locations.
I have strong space planning skills and have successfully managed several dozen construction build-outs and furniture projects.
I effectively manage remote staff with daily check-ins and tools such as Microsoft Teams.
Senior Technology Consulting Specialist at King Abdullah University of Science & Technology (KAUST), Information Technology Services DepartmentSenior Technology Consulting Specialist at King Abdullah University of Science & Technology (KAUST), Information Technology Services Department
Senior Advisor, Area Development at ALSAC St. Jude Children's Research HospitalSenior Advisor, Area Development at ALSAC St. Jude Children's Research Hospital