Andrew Medio
Granbury
Summary
Recognized for enhancing operational efficiency and delivering exceptional customer service. Skilled in technical troubleshooting and equipment repair, fostering collaboration across teams to achieve optimal results. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
Work History
Fleet Analyst
Darr Equipment Co.
09.2024 - 11.2025
- Analyzed fleet performance metrics to identify trends and recommend improvements.
- Developed maintenance schedules to optimize vehicle uptime and reduce costs.
- Collaborated with cross-functional teams to enhance operational efficiency in fleet management.
- Coordinated with service providers nationwide to facilitate equipment repair, maintenance and relocations.
Service Technician
Tesla
03.2023 - 08.2025
- Diagnosed and repaired electrical, high voltage and mechanical issues in Tesla vehicles, ensuring optimal performance.
- Conducted routine maintenance checks on vehicle systems, enhancing reliability and customer satisfaction.
- Collaborated with engineering teams to troubleshoot complex problems, improving resolution times and service efficiency.
- Traveled to other service centers nationwide to provide support in production needs.
- Delivered exceptional customer service by explaining repair processes clearly, fostering trust and loyalty among clients.
- Participated in training programs on new technologies, maintaining up-to-date knowledge of industry advancements and innovations.
Field Service Technician
Elite Material Handling
12.2021 - 02.2023
- Diagnosed and repaired material handling equipment to ensure optimal performance.
- Conducted routine maintenance on forklifts and pallet jacks, enhancing equipment longevity.
- Collaborated with team members to identify and resolve technical issues in a timely manner.
- Trained junior technicians on safety protocols and repair techniques, improving overall team efficiency.
- Developed comprehensive service reports, providing clients with detailed insights into equipment status and repairs performed.
- Liaised with customers to understand their needs, enhancing satisfaction through tailored service solutions.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Field Service Technician
Crown Lift Trucks
05.2018 - 12.2021
- Managed inventory of replacement parts, ensuring availability for urgent repairs and maintenance tasks.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
Education
High School Diploma -
Saginaw High School
Saginaw, TX06-2012
Skills
- Fleet performance analysis
- Maintenance scheduling
- Operational efficiency
- Equipment repair coordination
- Technical troubleshooting
- Electrical systems diagnostics
- Customer service excellence
- Mechanical repair
- Service reporting
- Inventory management
- Dispatch coordination
- Teamwork and collaboration
Timeline
Fleet Analyst
Darr Equipment Co.
09.2024 - 11.2025
Service Technician
Tesla
03.2023 - 08.2025
Field Service Technician
Elite Material Handling
12.2021 - 02.2023
Field Service Technician
Crown Lift Trucks
05.2018 - 12.2021
High School Diploma -
Saginaw High School