Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Kitchen Manager
Caseys's General Stores
Newton, IA
02.2020 - 08.2023
Developed and implemented kitchen policies, procedures and quality standards.
Trained new kitchen staff on proper food handling techniques and safety regulations.
Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
Kitchen Staff Member
Caseys's General Stores
Colfax, IA
04.2018 - 02.2020
Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Stocked and replenished kitchen supplies and ingredients as needed.
Filled food warmers, making sure there was adequate food made for rush times.
Monitored inventory of supplies and communicated needs to supervisor.
Kept track of food waste and spoilage to ensure minimal loss.
Crew Member
McDonald's
Colfax, IA
01.2017 - 03.2018
Performed cashier duties such as taking orders, collecting payments and providing change.
Restocked kitchen supplies including food products and utensils.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Provided excellent customer service to maintain a positive atmosphere for guests.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.