Andrew Mesbergen
Pensacola,FL
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Air Traffic Control Supervisor
US Navy
01.2020 - 10.2023
- Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
- Maintained traffic control closures for pilot car operation, lane and road closures and detoured routes to support crews working along public right-a-way.
- Inspected traffic control devices to verify functionality, placement and safety compliance.
- Created traffic control plans for difficult areas to support public and crew member safety.
- Operated and safely navigated company vehicles to transport materials and equipment to job site.
- Notified airport response personnel to be ready when emergency situations presented.
- Provided pilots with instructions for safe landings and takeoffs at airport averaging [Number] flights per day.
Bartender /Cocktail Server
Treasure Bay Casino And Hotel
01.2018 - 11.2019
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Prepared garnishes by evenly slicing and pitting fruits.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Bartender/server
Briquettes Steakhouse
01.2015 - 01.2018
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Followed strict recipes and drink measurements to minimize product used.
Server/Host
Longhorn Steakhouse
01.2012 - 01.2015
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server/Restaurant Busser
OutBack Power Technologies
01.2009 - 01.2012
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Inspected dishes and utensils for cleanliness.
Education
No Degree - Basics
University of South Alabama
Mobile, ALSkills
- Food Service
- Health Codes Compliance
- Payment Processing
- Suggestive Selling
- Handling Difficult Customers
- Beverage Preparation
- Menu Memorization
- Highly Reliable
- Wine and Liquor Knowledge
Timeline
Air Traffic Control Supervisor
US Navy
01.2020 - 10.2023
Bartender /Cocktail Server
Treasure Bay Casino And Hotel
01.2018 - 11.2019
Bartender/server
Briquettes Steakhouse
01.2015 - 01.2018
Server/Host
Longhorn Steakhouse
01.2012 - 01.2015
Server/Restaurant Busser
OutBack Power Technologies
01.2009 - 01.2012
No Degree - Basics
University of South Alabama