Andrew M. Hession
Grand Haven,Michigan
Summary
Results-driven sales and business development professional with a proven track record of over 10 years in driving revenue growth, optimizing customer retention, and building market presence.
Successfully launched numerous ventures and consistently increased client portfolios by 30%, surpassing sales targets by up to 20%. Demonstrated expertise in strategic planning, negotiation, and cultivating long-term client relationships in both B2B and B2C markets. Highly skilled at managing complex sales cycles and executing market-driven business solutions.
Overview
14
14
years of professional experience
Work History
Owner
MyCone Creamery
01.2021 - Current
- Launched and scaled a dessert catering business and achieved significant revenue growth in the first year.
- Conducted market research to develop a menu tailored to local preference that led to repeat customer business
- Managed all operational aspects, including inventory, logistics, and compliance with food safety standards which resulted in a flawless health inspection record
- Led strategic partnerships with local events, increasing brand exposure by 40%
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Business Development Manager
Clog Squad
01.2020 - 01.2021
- Expanded the company's market presence in new territories, leveraging industry insights and strategic planning
- Increased client acquisition by 25% through targeted communication strategies and personalized customer solutions
- Identified new growth opportunities in underserved regions, directly contributing to an increase in annual revenue
Manufacturers Representative
Catalyst Unity Solutions
01.2015 - 01.2020
- Facilitated a 30% increase in product sales for key clients primarily in West Michigan by providing expert technical support and product education to customers
- Built and maintained relationships with manufacturers and customers, generating $1M in annual revenue from new accounts
- Spearheaded customer outreach campaigns that resulted in a 25% improvement in customer engagement
- Produced remarkable sales by managing complete product lifecycle from networking through ongoing account servicing
Territory Account Manager
Lakewood Process Machinery
01.2011 - 01.2015
- Increased sales by 20% in assigned territories by effectively managing relationships with new and existing clients in underserved regions in the US
- Attended trade shows and industry events to promote company products and services
- Delivered end-to-end project support, from initial sales to post-installation follow-ups, ensuring a 95% customer satisfaction rate
- Grew my customer base by 30% through targeted business development and in-depth market analysis
Education
Bachelor of Science - Agricultural Economics
Purdue University
Skills
- Revenue Growth Initiatives
- Client Engagement Management
- Strategic Market Development
- Negotiation Skills
- Sales Cycle Optimization
- Inventory & Operations Logistics
- Customer Service Excellence
- Market Research & Trend Analysis
- Technical Product Support
Accomplishments
- Successfully launched and grew MyCone Creamery to become a recognized brand in the local market, achieving 50% customer repeat business within the first six months.
- Consistently exceeded sales targets by up to 20% in various roles, driving revenue growth and market share.
- Recognized for building and maintaining long-term client relationships, resulting in customer retention rates of 90% or higher.
Timeline
Owner
MyCone Creamery
01.2021 - Current
Business Development Manager
Clog Squad
01.2020 - 01.2021
Manufacturers Representative
Catalyst Unity Solutions
01.2015 - 01.2020
Territory Account Manager
Lakewood Process Machinery
01.2011 - 01.2015
Bachelor of Science - Agricultural Economics
Purdue University
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