Andrew Michael Torrez

• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Operated a variety of machinery and tools safely and efficiently.
• Managed household errands and other essential duties.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Maintained updated knowledge through continuing education and advanced training.
• Completed day-to-day duties accurately and efficiently.
• Worked effectively in team environments to make the workplace more productive.
• Recognized by management for providing exceptional customer service.
• Assisted with customer requests and answered questions to improve satisfaction.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Developed and implemented strategies to increase customer satisfaction and engagement.

Assisted with maintenance and repair of power lines, electrical systems, fixtures and appliances.

• Collaborated closely with other tradesmen, fostering a positive working environment for efficient project completion.
• Worked outdoors in weather conditions to care for plants and serve customers.
• Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.

• Implemented risk management strategies during training exercises or operational activities to ensure safety at all times
• Coordinated logistical support for mission sustainment, including supply distribution, transportation, and medical services
• Improved troop morale through strong leadership and training initiatives
• Led platoon in both garrison environments as well as combat deployments in support of military objectives
• Supervised daily operations of platoon consisting of 30-40 personnel
• Maintained high standards of discipline by enforcing military regulations, policies, and procedures within unit
• Evaluated individual soldier performance through periodic assessments and provided constructive feedback for improvement
• Fostered positive work environment by promoting teamwork, discipline, and mutual respect among soldiers
• Established clear communication channels within platoon to facilitate information sharing during critical situations
• Enforced accountability with zero losses for more than $6,000,000 in critical equipment
• Managed professional development of soldiers through coaching, mentoring, and counseling sessions
• Developed NCOs into decisive leaders skilled in inspiring and managing personnel

• Supported lower-graded personnel with tactical guidance and performance oversight
• Maintained communication systems at optimal readiness, regularly checking components and correcting faults
• Adapted quickly to changing circumstances while maintaining focus on mission objectives
• Trained for specialized roles to advance skills
• Protected people and property with extensive training and using military techniques
• Accomplished and completed special assignments and missions
• Supervised and trained junior enlisted personnel
• Followed orders from superiors promptly and efficiently without question or hesitation
• Assisted with communications by using simple and complex military communication tools
• Took and followed orders from commanders without question
• Trained with other soldiers for long hours per day
• Served as member of Quick Reaction Force responding rapidly to threats or incidents
• Collaborated with team members to plan and execute successful missions
• Expanded team capabilities, spearheading training of 100 new personnel

• Improved team performance by offering direction and hands-on support
• Verified employee performance, checking each job and retraining or disciplining to correct problems
• Implemented company policies and procedures within section
• Conducted regular performance evaluations for individual team members
• Resolved conflicts among team members in fair and timely manner
• Provided guidance and support to team members, fostering positive work environment
• Established clear objectives for team members that aligned with overall company goals
• Managed team members to ensure smooth workflow and productivity
• Oversaw daily operations, including scheduling, assigning tasks, and monitoring progress
• Eliminated errors by memorizing pieces and playing each numerous times before performances

• Kept plants healthy with regular watering and species-specific care
• Helped guests locate desired items and pick out specific plants
• Assisted customers with oversized loads, transporting items to waiting vehicles
• Educated customers on different types of soil mixtures suitable for their specific gardening needs
• Conducted regular price checks to guarantee accurate pricing on all items
• Offered expert advice on plant care, maintenance, and pest control solutions
• Performed routine cleaning of store aisles, shelves, and displays to provide welcoming shopping experience for customers
• Assisted customers in selecting plants, flowers, and gardening supplies
• Protected store assets, monitoring exits and suspicious behaviors
• Monitored health of plants, identifying any potential issues such as disease or infestation
• Collaborated with team members to maintain clean and organized garden center environment
• Trained new employees on company policies, procedures, and best practices within garden department
• Kept store shelves, racks and bins presentable with resets
• Greeted customers and asked questions to assess needs

• Improved customers' experiences by incorporating feedback about merchandise, pricing and service
• Performed daily opening or closing tasks such as preparing registers or securing merchandise
• Maintained clean, organized, and visually appealing store environment
• Offered expert advice on home improvement projects involving hardware products
• Provided excellent customer service by addressing concerns promptly and professionally
• Scheduled deliveries of large orders while ensuring timely arrival of goods at customers' locations
• Conducted inventory checks and maintained stock levels on sales floor
• Kept up-to-date on industry trends and new product offerings to better assist customers
• Managed phone calls related to product availability or pricing inquiries quickly and courteously
• Answered customer inquiries about product specifications, installation procedures, and warranty information
• Collaborated with team members to meet sales goals and improve customer service
• Moved merchandise by skillfully highlighting relative features and benefits to customers
• Cut wood or metal to measure, re-keyed locks and prepared paint mixes
• Recommended merchandise to suit customer budget and preferences

• Verified documentation and packaging materials to reduce packaging errors
• Prepared shipments for safe transport, packaging finished goods into specific shipping containers
• Reduced warehouse safety hazards through consistent cleaning and organization tasks
• Uphold high standards of cleanliness throughout all stages of packaging process
• Sealed containers and materials securely for shipment
• Surveyed flow of product into machinery
• Identified proper container size and quantities to safeguarded shipments
• Examined containers to check for damages
• Weighed and packed items accurately to prepare for shipment
• Took part in regular safety trainings to stay updated on industry best practices
• Maintained inventory of materials for warehouse, notifying management of low supplies
• Assisted in loading and unloading trucks with finished products for delivery
• Inspected packaged items for quality assurance before shipment
• Maintained clean work environment by sweeping, mopping, and organizing materials
• Discarded defective items following outlined procedures
• Collaborated with team members to ensure timely completion of packaging tasks
• Protected fragile items, securing items with padding
• Assembled and packed cartons, crates, and containers to prepare for shipping
• Recorded package and order information for tracking purposes

• Managed orders from start to finish, inspecting final products to verify quality and bagging items for customers
• Maintained customer satisfaction by relaying orders to kitchen staff with high accuracy
• Delivered orders promptly by assisting kitchen staff
• Relayed orders to kitchen staff with high accuracy and speed
• Managed orders from start to finish, verifying quality and quantity before bagging customer items
• Cooked and packaged batches of made to order food
• Handled customer complaints professionally and escalated issues
• Conducted regular temperature checks on food storage units to maintain proper refrigeration standards
• Demonstrated proper use of kitchen equipment, such as fryers or grills, while adhering to safety guidelines
• Managed inventory by checking stock levels regularly and notifying management of shortages
• Prevented germ spread by cleaning and sanitizing surfaces
• Cleaned and replenished supplies in dining areas to keep restaurant visually appealing
• Stocked shelves with condiments, utensils, and other supplies as needed
• Participated in set-up, opening and closing procedures
• Collected and disposed of trash in adherence to set regulations and standards
• Supported maintenance of positive work environment through effective communication and teamwork
• Maintained cleanliness and organization of work areas, including kitchen equipment and dining areas
• Assisted in training and supervision of new team members
• Washed dishes, serving utensils and cooking implements using correct procedures
• Met health code requirements by staying on top of regular cleaning work and following guidelines
• Communicated with kitchen personnel about special requests and shortages