Andrew Mietz

• Led bar team in delivering exceptional customer service and crafting signature cocktails.
• Trained new bartenders on techniques, menu items, and safety protocols.
• Developed and maintained inventory management system for efficient stock control.
• Collaborated with kitchen staff to ensure timely service and quality drink pairing.
• Handled cash transactions accurately while managing daily sales reports.
• Resolved customer complaints effectively to maintain high satisfaction levels.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
• Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.

Created a comprehensive cocktail program tailored for an upscale crowd using local and non local ingredients. Trained new staff in SOP, company recipes, prep and ordering/purchasing procedures for 2 different bars on the island. Went out daily on the skiff to replenish stock and supplies. Prepped accordingly and executed my duties as lead bartender.

• Mix and serve beverages according to standard recipes and customer preferences.
• Maintain cleanliness and organization of bar area, ensuring compliance with health regulations.
• Engage with customers, providing recommendations and enhancing overall experience.
• Process transactions efficiently, handling cash and credit card payments accurately.
• Assist in inventory management, monitoring stock levels and ordering supplies as needed.
• Train new bartenders on techniques, menu items, and customer service standards.
• Develop signature cocktails to attract customers and improve drink offerings.
• Collaborate with kitchen staff to coordinate food and beverage pairings effectively.
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

• Prepared and served a wide range of beverages, ensuring high-quality presentations.
• Maintained cleanliness and organization of bar area to promote workflow efficiency.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.