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Andrew Miles
Keyholder
Kissimmee,FL
Summary
Adept in transforming educational landscapes, I leveraged leadership and technological prowess at the Ministry of Education and Youth to enhance curriculum quality and foster inclusive learning environments. My strategic interventions reduced dropout rates, while my expertise in Microsoft Office Tools and public speaking drove organizational goals, showcasing a blend of hard and soft skills.
I am a persistent Education Officer with eighteen years of experience. Culturally sensitive community advocate with commitment to enhancing lives through inclusive, accessible education. Successful working on any budget and making hard choices for community best interests.
Overview
32
32
years of professional experience
Work History
Education Officer
Ministry Of Education And Youth
Jamaica
01.2007 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed alternative education programs for organization.
- Enhanced curriculum quality by collaborating with fellow educators to develop and implement innovative educational programs.
- Promoted a positive learning environment by implementing classroom management techniques that fostered respect, inclusivity, and collaboration.
- Assisted in reducing dropout rates through the development of targeted intervention programs for at-risk students.
- Planned after school and extracurricular programs with organizations such as Police Youth Clubs in the Quality Education Circle and collaboration with stakeholders for embracing the policies and strategic objectives of the Ministry of Education and You.
- Strengthened relationships between schools, parents, and local organizations through active participation in community events and outreach programs.
- Increased parent involvement by organizing educational workshops, conferences, and regular communication regarding student progress.
- Evaluated student progress using various assessment tools, driving continuous improvement in teaching methods and materials.
- Aligned instructional practices with state standards, ensuring compliance with regulatory requirements while maintaining high-quality education delivery.
- Implemented data-driven decision-making processes to identify areas requiring improvement or modification within the curriculum framework.
- Contributed to a safe school environment by enforcing disciplinary policies consistently and fairly among all students.
- Monitored overhead, prepared budgets and directed spending and resources to support fiscal efficiency.
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
Lecturer of Business Administration
Mico Teachers' College
Kingston , Jamaica
09.2002 - 12.2006
- Utilized various teaching methodologies to accommodate diverse learning styles, increasing overall student comprehension and satisfaction.
- Conducted research in the field of business administration, contributing to the body of knowledge and staying current with industry trends.
- Implemented regular course evaluations to gather feedback from students, leading to continuous improvements in course content and delivery methods.
- Designed and implemented engaging group projects that fostered teamwork, critical thinking, and problem-solving skills among students.
- Established partnerships with local businesses for guest speakers and internship opportunities, providing valuable hands-on experience for students.
- Coordinated study abroad programs focused on global business strategies, broadening student perspectives and enhancing cultural awareness.
- Participated in grant writing efforts to secure funding for department initiatives, resulting in increased resources and program offerings.
- Advised student organizations related to business administration, providing guidance on event planning, budgeting, and leadership development.
- Enhanced student understanding of business concepts by integrating real-world case studies into lectures.
- Collaborated with fellow lecturers to develop and refine curriculum, ensuring comprehensive coverage of key topics in business administration.
- Served on university committees to influence academic policies relevant to the Business Administration department, promoting a supportive environment for both faculty and students.
- Mentored students on career development and academic success, resulting in higher retention rates and improved post-graduation outcomes.
Teacher
Eltham Park Primary School
Spanish Town St. Catherine , Jamaica
09.1992 - 07.1998
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
Education
Master of Arts - Curriculum Instruction
University of St. Thomas
Minnisota07.2002
Bachelor of Science - Management Studies
University of Tne West Indies
Mona., St. Andrew, Jamaica09.1993
Diploma in Primary Education - Teaching And Learning
Mico Teachers' College
Kingston, Jamaica 07.1992
Skills
- Leadership trained and willing to listen to others
- Record keeping knowledge, documentation skills, data analysis and auditing
- Teaching strategies using differentiation and individualization to achieve students' achievement
- Educational leadership and build relationship professionally
- Team work and able to work collaboratively to achieve organizational goals
- Competent in using Microsoft Office Tools and Goggle Suite
- Able to make decisions and work independently to achieve organizational goals
- Technology integration master and trouble shooting to solve technology related issues
- Public speaking and excellent communication skills
- Strong Work Ethic and pays attention to details
- Drafting Policies, Terms of References and Procedures Enforcement as it Relates to Work Place Ethics and Standards
Certification
- Curriculum Instruction and Learning Technologies, Catholic Board of Education - 2002
Accomplishments
I am use the following skills daily in my present job portfolio
Technical Skills Professional Capabilities:
1. Website Builder.2. Microsoft Office Systems Instructor. (word, excel, power point, etc).
3. Using Information Communication Technology in communication.
4. Collective Bargaining and Negotiating Skills
5. Videographer.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- New Testament Church of God
- Catholic Board of Education
Work Preference
Work Type
Full TimeLocation Preference
RemoteQuote
I can Do All Things Through Christ Who Strengthens Me.
Philippians 4 Verse 13
Software
Languages
English
Bilingual or Proficient (C2)
Interests
Bible Teaching and Traditional Christian Hyms
Timeline
Education Officer
Ministry Of Education And Youth
01.2007 - Current
Lecturer of Business Administration
Mico Teachers' College
09.2002 - 12.2006
Teacher
Eltham Park Primary School
09.1992 - 07.1998
Master of Arts - Curriculum Instruction
University of St. Thomas
Bachelor of Science - Management Studies
University of Tne West Indies
Diploma in Primary Education - Teaching And Learning
Mico Teachers' College