Andrew Miles
West Roxbury,MA
Summary
Professional retail worker with solid experience in delivering high-quality customer service. Proficient in point-of-sale systems, inventory management, and visual merchandising. Known for strong teamwork, adaptability, and results-driven approach. Reliable and focused on meeting and exceeding sales goals in fast-paced environment.
Overview
14
14
years of professional experience
Work History
Sales/Retail Associate
Thrift Shop of Boston
01.2023 - Current
- Assist customers in locating prices for merchandise
- Organize and restock departments
- Maintain visual merchandising standards
Sales Associate
Marshalls
01.2012 - Current
- Process merchandise using company-standard security devices
- Perform store price markdowns
- Assist customers in locating prices for merchandise
- Organize and restock departments
- Maintain visual merchandising standards
- Collaborate with coworkers and managers in store inventory counts
- Receive and unpack shipments from delivery trucks
- Handle a variety of phone inquiries
Education
AA - English: Creative Writing Option
Bunker Hill Community College
Charlestown, MA01.2024
Bridges to College and Careers
Jewish Vocational Service
Boston, MA01.2020
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Cash handling accuracy
Accomplishments
- Member of Trio Student Support program
- Supervisor of store markdown team
- Awarded Associate of the Quarter twice
- Received a certificate for excellent customer service skills
Affiliations
- Member of The National Society Of Leadership and Success Program
- As a member of the NSLS, you're part of a community of goal-oriented people with access to professional leadership training, exclusive scholarships, an online job bank, networking events, a celebrity speaker series, enhancement of your professional resume, and more.
Timeline
Sales/Retail Associate
Thrift Shop of Boston
01.2023 - Current
Sales Associate
Marshalls
01.2012 - Current
Bridges to College and Careers
Jewish Vocational Service
AA - English: Creative Writing Option
Bunker Hill Community College
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