Summary
Overview
Work History
Education
Skills
Timeline
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ANDREW MILLER

Summary

Proven track record in emergency management and customer service, honed at Trimet and Multnomah Educational Service District. Excelled in multitasking and interpersonal communication, significantly enhancing user experiences. Skilled in Microsoft Office and adept at implementing safety procedures. Achievements include effectively training new staff and promoting a secure, positive environment for individuals with developmental disabilities.

Experienced with managing scale house operations, ensuring accurate and timely data entry. Utilizes strong organizational skills and attention to detail to maintain efficient workflow. Knowledge of effective communication and customer service techniques.

Overview

17
17
years of professional experience

Work History

WM Driver

Waste Management
04.2025 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Executed and performed daily safety and maintenance checks on garbage truck and related equipment.
  • Drove trucks along established routes, through residential streets and alleys and business and industrial areas.

Scale House Attendant

Waste Management Hillsboro Landfill
10.2024 - 04.2025
  • Operated weigh scales and issued tickets when necessary.
  • Answered customer calls professionally and routed to appropriate person.
  • Dispatched orders to drivers for efficiency.
  • Complied with safety regulations to avoid potential injuries and support company goals.
  • Screen waste for possible hazardous material and direct customers to the proper disposal areas.

Station Agent

Trimet
08.2021 - 08.2024
  • Handled emergency situations calmly and efficiently by following established procedures
  • Provided guidance to drivers regarding job duties and responsibility
  • Trained new employees on company policies, procedures, products and services
  • Demonstrated excellent problem-solving skills to resolve customer complaints quickly and effectively
  • Managed incoming calls from employees seeking assistance or information about services

Transit Bus Operator

Trimet
01.2016 - 08.2021
  • Excelled in customer service, resolving passenger complaints and issues with tact and diplomacy
  • Adhered to established schedules, ensuring that trips were completed on time
  • Informed passengers of any changes in route due to traffic conditions or other factors
  • Observed roadways for hazards such as potholes, debris, pedestrians
  • Performed pre-trip inspections of bus interior and exterior before beginning each shift

Educational Assistant

Multnomah Educational Service District
01.2009 - 01.2016
  • One on one ed Assistant for individuals with severe developmental disabilities
  • Assisting students to perform their specialized tasks
  • Maintain and track students progress
  • Teamwork and cooperation

Education

Transfer of Arts Degree -

Mount Hood Community College

Skills

  • Multitasking Abilities
  • Time Management
  • Interpersonal Skills
  • Excellent Communication
  • Microsoft Office
  • Safety awareness
  • Decision making aptitude
  • Class B CDL

Timeline

WM Driver

Waste Management
04.2025 - Current

Scale House Attendant

Waste Management Hillsboro Landfill
10.2024 - 04.2025

Station Agent

Trimet
08.2021 - 08.2024

Transit Bus Operator

Trimet
01.2016 - 08.2021

Educational Assistant

Multnomah Educational Service District
01.2009 - 01.2016

Transfer of Arts Degree -

Mount Hood Community College

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ANDREW MILLER