Andrew Miltenberger
Concord,NC
Summary
Seasoned Operations Manager and talented leader with 10 years of experience in logistics applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
10
10
years of professional experience
1
1
Language
Work History
Operations Manager
Amazon Fullfilment
1 2020 - 1 2024
- Experience in changing layout to make process more efficient, striving towards safety and cost
- Over saw 300+ employees including area managers, process assistants and associates
- Developed and promoted 4 area managers to operation managers
- Developed and mentored process assistants and associated to further their careers
- Supported multiple sites across the Central/Southeast region to increase development and efficiency
- Trained multiple levels from L1 (associates) to L8 (general mangers)
- Created a support team outside of regular operations which took on safety and process improvements across the entire operation for the duration of 2 1/2 years
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Area Manager
Your Degree Name
01.2018 - 01.2020
- Supported multiple buildings in the central and/south east region by traveling and developing new leaders and changing operational functions for cost and efficiency
- Mentored new Area and Operation managers along with associates to help with development and career growth
- Provided ongoing support to team members during times of organizational change or restructuring efforts.
- Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
Process Assistant
Amazon
09.2014 - 05.2024
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Volunteered to help with special projects of varying degrees of complexity.
- Launched 6 buildings in the south east region including BNA2, JAX3, HOU3, CLT3, MEM2, SAV3.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Improved process efficiency by identifying bottlenecks and implementing streamlined solutions.
- Organized and detail-oriented with a strong work ethic.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Degree -
Kalkaska High School
Business Management -
University of Phoenix
Tempe, AZSkills
leadership
Hiring and developing
Adaptability
Critical thinking
Communication
Computer skills
Customer Service
Organizational
Risk Management
Business Management
Inventory Tracking and Management
Process Improvements
Policies and procedures implementation
Complex problems analysis
Problem-solving abilities
Logistics
Timeline
Area Manager
Your Degree Name
01.2018 - 01.2020
Process Assistant
Amazon
09.2014 - 05.2024
Operations Manager
Amazon Fullfilment
1 2020 - 1 2024
High School Degree -
Kalkaska High School
Business Management -
University of Phoenix