Summary
Overview
Work History
Education
Skills
Timeline
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Andrew Miltenberger

Concord,NC

Summary

Seasoned Operations Manager and talented leader with 10 years of experience in logistics applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

10
10
years of professional experience
1
1
Language

Work History

Operations Manager

Amazon Fullfilment
1 2020 - 1 2024
  • Experience in changing layout to make process more efficient, striving towards safety and cost
  • Over saw 300+ employees including area managers, process assistants and associates
  • Developed and promoted 4 area managers to operation managers
  • Developed and mentored process assistants and associated to further their careers
  • Supported multiple sites across the Central/Southeast region to increase development and efficiency
  • Trained multiple levels from L1 (associates) to L8 (general mangers)
  • Created a support team outside of regular operations which took on safety and process improvements across the entire operation for the duration of 2 1/2 years
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.

Area Manager

Your Degree Name
01.2018 - 01.2020
  • Supported multiple buildings in the central and/south east region by traveling and developing new leaders and changing operational functions for cost and efficiency
  • Mentored new Area and Operation managers along with associates to help with development and career growth
  • Provided ongoing support to team members during times of organizational change or restructuring efforts.
  • Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.

Process Assistant

Amazon
09.2014 - 05.2024
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Launched 6 buildings in the south east region including BNA2, JAX3, HOU3, CLT3, MEM2, SAV3.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Improved process efficiency by identifying bottlenecks and implementing streamlined solutions.
  • Organized and detail-oriented with a strong work ethic.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High School Degree -

Kalkaska High School

Business Management -

University of Phoenix
Tempe, AZ

Skills

leadership

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Timeline

Area Manager

Your Degree Name
01.2018 - 01.2020

Process Assistant

Amazon
09.2014 - 05.2024

Operations Manager

Amazon Fullfilment
1 2020 - 1 2024

High School Degree -

Kalkaska High School

Business Management -

University of Phoenix

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Andrew Miltenberger